Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Successfully complted full marathon 3 time including the World highest marathon ''Ladakh marathon''
Quote
Timeline
Successfully complted full marathon 3 time including the World highest marathon ''Ladakh marathon''
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Bhaskar Bhatt

Benefit Ops Administrator
Haldwani

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.Proven skills in benefits administration, employee relations and application coordination. Knowledgeable about program changes, enrollment periods and contract negotiation.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Benefits Administrator

WIpro
Gurugram
11.2021 - Current
  • Directed and controlled 401K, medical, dental and vision benefit packages
  • Resolving queries of client employees related to Active health Plan,Retiree health pan and Cobra overages.
  • Cobra Administrator.
  • Managed continuous enrollment processes, as well as yearly enrollment periods
  • Manage daily Workflow created by Employees within TAT.
  • Responsible for weekly Reports submitted to vendors and client through mail and EFT.
  • Responsible for sending SPD to new hire Employees every month.
  • Reporting correct payroll deduction Every week.
  • Using tools like GUI, ATE,Blue zone,to search Employees Record and correcting data on account if any mismatch found.
  • Analyzing Data and Creating Defect if something not working as per expected.
  • Updating SOP in Client Portal
  • Analyzing data for continuous Improvement.
  • Implemented dramatic improvement to reporting processes, reducing errors.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Analyzing daily Data received from Client related to Employees record,if any bad data found following up with client and updating correct one.
  • Responsible for sending daily New hire report to Client.

Sr. Travel Executive

Fareportal
gurugram
08.2018 - 08.2021
  • Issuing tickets and quoting correct fares to passengers.
  • Assisting mishandled passengers to reduce passenger complaints.
  • Revenue plus sub division of ticketing where we work on ticketed
    reservation and try to find lower fare and make revenue from it.
  • Provide assistance to clients with travel needs via email, chats ,inbound phone inquiries,and outbound call to existing client.
  • Arranging reservations and routing for passengers, utilizing
    Amadeus and Sabre system to Create bookings for passengers and effectively communicating fares, policies and procedures to passengers by providing accurate information.
  • Managing refunds.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Collaborated with team members to achieve target results.
  • Drove operational improvements which resulted in savings and improved profit margins.

TRAVEL EXECUTIVE

EXl PVT LTD
Gurugram
06.2017 - 04.2018
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Implemented automated office systems, optimizing client and data communications as well as records management.
  • Helping passengers to book car and hotels.
  • Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
  • Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.

Education

Bachelor of Science - Hotel Management

IHM Ahmedabad
Gandhinagar
07.2013 - 07.2016

Skills

    Plan administration

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Accomplishments

    Awarded as the best Employee for the quarter due to the exception work within a very short learning time

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Successfully complted full marathon 3 time including the World highest marathon ''Ladakh marathon''

Apart from work,I have developed a great interest towards long run and it started from 2020, one month before Lockdown.Marathon have changed my life routine completely and I have started living a healthier Life.Ladakh is the toughest terrain in the world and running full marathon on such terrain was a very tough task,But as their tittle line says ''Tough and Resilient'' I pushed myself and completed the event in 5hr15min.




Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Benefits Administrator

WIpro
11.2021 - Current

Sr. Travel Executive

Fareportal
08.2018 - 08.2021

TRAVEL EXECUTIVE

EXl PVT LTD
06.2017 - 04.2018

Bachelor of Science - Hotel Management

IHM Ahmedabad
07.2013 - 07.2016

Successfully complted full marathon 3 time including the World highest marathon ''Ladakh marathon''

Apart from work,I have developed a great interest towards long run and it started from 2020, one month before Lockdown.Marathon have changed my life routine completely and I have started living a healthier Life.Ladakh is the toughest terrain in the world and running full marathon on such terrain was a very tough task,But as their tittle line says ''Tough and Resilient'' I pushed myself and completed the event in 5hr15min.




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Bhaskar BhattBenefit Ops Administrator