Experienced with benefits administration and employee relations. Utilizes analytical skills and in-depth knowledge of regulatory requirements to manage benefits programs effectively. Track record of improving employee satisfaction through strategic benefits initiatives.
Experienced with implementing HR policies and procedures that support organizational goals. Utilizes collaborative approach to enhance team dynamics and resolve employee issues. Knowledge of talent management and organizational development strategies.
Overview
8
8
years of professional experience
1
1
Language
Work History
Corporate Benefit Analyst
Trinet India Private Limited
05.2025 - Current
Assisted in the development of educational materials for employee orientations, ensuring a comprehensive understanding of available benefit options.
Recommended successful approaches to help resolve complaints with salaries and classifications.
Contributed to the development and execution of annual benefits budget, aligning with organizational goals and cost containment strategies.
Enhanced employee satisfaction with benefits packages by streamlining enrollment processes and providing personalized support.
Provided expert guidance to employees during life events impacting their benefits eligibility or coverage needs, ensuring seamless transitions.
Supported the implementation of new benefit programs by collaborating with vendors, negotiating contracts, and overseeing system integrations.
Led training sessions for HR staff on updates to benefit plans or regulatory changes affecting administration procedures.
Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
Updated personnel handbooks and individual records to keep filed accurate and detailed.
Coordinated wellness initiatives to promote a healthy work environment while reducing healthcare costs for the organization.
Maintained compliance with legal regulations by staying informed on updates to federal, state, and local laws affecting employee benefits.
Optimized benefits administration processes through implementing efficient technology solutions and continuously monitoring performance metrics.
Ensured accurate recordkeeping by maintaining up-to-date employee benefits data in HRIS systems and creating regular reports for management review.
Closely worked with L&D, onboarding and payroll team for the benefit related awareness of the employees.
Global Benefit Coordinator
Vialto Partners
05.2023 - 05.2025
Coordinated open enrollment processes for various types of benefits such as health care, disability, and retirement programs.
Managing 401k contribution plans of Employees.
Processed claims related to medical insurance policies and administered COBRA notices when applicable.
Worked with payroll to make sure benefit deductions were right.
Organized events to promote wellness programs within the organization.
Analyzed the cost associated with every benefit before the annual enrollment.
Worked well in a team setting, providing support and guidance.
Enhanced functionality of Workday system through customized configurations.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
Developed strong relationships with carrier representatives to address claims issues effectively while advocating for the best interests of employees.
Developed comprehensive benefits communications materials, resulting in increased employee understanding of available offerings.
Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Managed leave administration process, including FMLA requests, ensuring proper documentation and communication with employees.
Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
Observed strict procedures to maintain data and plan participant confidentiality.
Benefits Administrator
WIPRO
11.2021 - 05.2023
Directed and controlled 401K, medical, dental and vision benefit packages.
Resolving all the queries of client employees related to Active health Plan, Retiree health pan and Cobra Coverages.
Cobra Administrator.
Managed continuous enrollment processes, as well as yearly enrollment periods.
Manage daily Workflow created by Employees within the TAT.
Responsible for weekly Reports submitted to the vendors and client through mail and EFT.
Responsible for sending the SPD to new hire Employees every month.
Reporting correct payroll deduction Every week.
Senior Travel Consultant
Fareportal
08.2018 - 08.2021
Developed and maintained relationships with key travel suppliers to secure the best deals for clients.
Organized complex itineraries, including flights, transfers, hotels, car hire and excursions. Provided detailed information on destinations.
Provided detailed information on destinations, tourist attractions, weather conditions and visa requirements.
Negotiated contracts with airlines, hotels and other service providers to ensure competitive prices for customers.
Ensured that all bookings were accurately entered into the system and invoiced correctly.
Travel Executive
Exl pvt limited
06.2017 - 04.2018
Developed and implemented travel plans for corporate clients, including itineraries and cost estimates.
Organized and booked flights, hotels, transportation, tours, car rentals, and other travel arrangements.
Researched various destinations to provide clients with the best options for their needs.
Provided customers with information on available packages, special promotions, discounts, and other related services.
Created travel itineraries and made adjustments to meet client specifications.
Education
Bachelor of Science - Hotel Management
IHM
Ahmedabad
07.2016
Skills
Proficient in compliance standards, including HIPAA and ERISA, COBRA and 401k plans
Proficient in benefits management platforms
Data analysis using Excel tools
Detail-oriented benefits analysis
Collaborative communication across stakeholder groups
Project management – Coordinating benefits and process enhancements
Global Benefits Administration – Managing benefits programs across multiple countries
HRIS & Benefits Technology – Proficiency in systems like Workday, Oracle and ADP
Accomplishments
Awarded as the best Employee for the quarter due to the exception work within a very short learning time
Tax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private LimitedTax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private Limited
Financial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private LimitedFinancial Analyst at EMC SOFTWARE AND SERVICES INDIA PRIVATE LIMITED/Dell, Technologies India Private Limited
Finance Executive at AIX Connect India Private Limited (Formerly Known as Airasia India Private Limited)Finance Executive at AIX Connect India Private Limited (Formerly Known as Airasia India Private Limited)