Bhaskar Biswas
North 24 Pargana
Summary
Passionate about the aviation industry, eager to leverage enthusiasm and exceptional communication skills to deliver top-notch customer service as a flight attendant. Goal is to join an airline that values abilities and offers opportunities for personal and professional development. Strong desire to contribute to the growth of the organization, confident in potential to excel in this role.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Dish Tv
2024.11 - Current
- Assisted numerous customers daily, maintaining a positive attitude, and ensuring customer satisfaction.
- Enhanced operational performance through teamwork.
- Handled and resolved customer complaints, resulting in positive client feedback.
- Addressed and resolved customer complaints successfully.
BME AGENT
Celebi Airport Services India Pvt.Ltd
Bangalore
2022.07 - 2023.12
- Delivered BME service for ground power to aircraft.
- Generated comprehensive service documentation.
- Coordinated effectively with PBB operator and AME.
- Assisted senior team leader in various tasks.
Education
Higher secondary -
Bajitpur High School
West Bengal2018-06
Secondary -
Bajitpur High School
West Bengal2016-05
Bachelor of Arts - Arts
Netaji Subhas Open Univercity
West BengalSkills
- Strong Interpersonal Skills
- Effective Listener
- Adaptable Multitasking Skills
- Problem resolution
- Customer Care Skills
Languages
- English
- Hindi
- Bengali
Personal Information
- Date of Birth: 05/29/01
- Father Name -Provakar Biswas
- Gender: Male
- Nationality: Indian
Achievement & roles
- Appreciation Certificate from Celebi Company.
- Food Distribution During the COVID-19 Pandemic
- River Cleaning Initiative
- Organized Sports Day in College
Hobbies
- Reading books
- Cooking
- Travelling
Timeline
Customer Service Associate
Dish Tv
2024.11 - Current
BME AGENT
Celebi Airport Services India Pvt.Ltd
2022.07 - 2023.12
Higher secondary -
Bajitpur High School
Secondary -
Bajitpur High School
Bachelor of Arts - Arts
Netaji Subhas Open Univercity