Bhaskar Gorapalli

• Oversee compute engineering team and its deliverables.
• Responsible for certification of software and tool required for computing.
• Manage projects and coordinate with other IT employees.
• Meeting with Aon's stakeholders to discuss system needs and implement the requirements.
• Imparting training, sharing best practices, mentoring
• Meet vendors to discuss new tools and see how they fit Aon's computing needs.
• Configure, test, and automate current computer systems.
• Document and report solutions to IT operation teams, Leadership teams, and other stakeholders.

• Presented business leaders with ROI estimations to drive project planning.
• Analyzed client business processes to propose optimal software applications for unique requirements.
• Enhanced interfaces to promote better functionality for users.
• Organized system operating procedures to strengthen controls.
• Collaborated with stakeholders to transform client requirements into turnkey solutions.
• Improved systems with addition of new features and infrastructure.
• Developed diagrams to describe and lay out logical operational steps.

• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Developed team communications and information for meetings.
• Prepared variety of different written communications, reports and documents.
• Carried out day-to-day duties accurately and efficiently.
• Exceeded goals through effective task prioritization and great work ethic.
• Managed team of employees, overseeing hiring, training and professional growth of employees.
• Improved operations through consistent hard work and dedication.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used coordination and planning skills to achieve results according to schedule.

Lead Operation team responsible for production support for critical Hewitt application.

Work with application stake holder to access the requirements and provide estimates for delivery.

Manage team on-call schedule of the team and 24/7 operation support.

Drove operational improvements.

Resolved conflicts and negotiated mutually beneficial agreements between parties.

Prepared variety of different written communications, reports and documents

• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Updated old code bases to modern development standards, improving functionality.
• Introduced automated diagnostics for sensor data collection and processing.
• Coordinated with project management on database development timelines.