Bhaskar KS
Bengaluru
Summary
Dynamic leader with extensive experience at L&T Technology Services Ltd, excelling in global mobility and immigration compliance. Proven track record in strategic alliance partnerships and process standardization, enhancing team performance and achieving cost optimization. Skilled in audit management and stakeholder collaboration, driving impactful solutions in complex regulatory environments.
Overview
28
28
years of professional experience
Work History
Group Head – International Mobility Team
L&T Technology Services Ltd
Bengaluru
10.2021 - Current
- Strategized and delivered immigration and global mobility requirements for the Americas, Europe, the Middle East, and APAC countries.
- Established a Centre of Excellency team to manage global mobility and immigration solutions – work permit processing, advisory, and audit framework.
- Standardized the global mobility and immigration process and policies as per the country-specific regulatory guidelines.
- Successfully collaborated with internal and external stakeholders, designing the harmonization of the mobility policy framework and policies.
- Advice business on tax and social security compliance matters and compliance adherence in collaboration with Tax consultants
- Advice on double tax avoidance guidelines in countries where the employer does not have legal presence, and its impact on permanent establishment.
- Cost optimization is achieved through in-housing the work permit applications. Identified opportunities for process improvements, leading to increased productivity, efficiency, and enhanced employee experience.
- Developed and implemented strategies to improve team performance, productivity, and enhance employee experience by leveraging technology.
- Defined a job mapping matrix based on the job role, titles, internal salary matrix, SOC code, city, and state of work location, and wage level matrix, thereby enabling process efficiency and compliance requirements of the country.
- Designed and executed a process standardization framework, SOPs, process flows, FAQs, and an audit checklist.
- Created guidelines and framework on immigration compliance matters: PAF, right to work check, know your working rights, UK sponsorship program guidelines, I-9 program.
- Preparedness in managing both internal and external global mobility and immigration audits by performing half-yearly audits of the immigration wage compliance obligations, data points in enabling teams' readiness to manage actual audits conducted by FDNS, US site audit, PAF files, UK Home Office, IRCC, tax, and social security audits by government authorities.
- Implemented and published Mobility Dashboards to business leaders on utilization, non-utilization of WP, and visas at regular intervals.
- Defined and implemented a well-defined process for managing India inbound immigration, FRRO, employment visa filing, tax return filing, PAN card processing, and housing for foreign expats.
- Defined and implemented the Social Security risk program by monitoring and auditing the data at regular intervals through a well-designed automated process, and implemented the COC framework for 19 countries where SSA is in place with India.
- Implemented process improvement and quality initiatives for the division as part of the continuous improvement program, and represented the PCMMI qualitative initiative for the function.
- The employer of record process was implemented and delivered for countries where LTTS does not have a legal entity, and the deployment was managed efficiently through the EOR partner by ensuring compliance and risk management are adhered to.
- Mobility cost analysis of assignment for a country is defined and delivered with the business team to ensure CM% is maintained.
- Executed and built an awareness program for business employees and the leadership team on the global mobility and immigration landscape, changes, and providing impact analysis and compliance parameters for adherence. Awareness sessions were conducted in collaboration with HR business partners for a smooth process of mobility and immigration transition.
- Creation of a learning module on onsite readiness orientation program covering Do’s and Don’ts, during travel, on-arrival formalities, and repatriation in collaboration with the L&D team.
- Reporting of the data privacy checklist and statutory compliance checklist adherence to the statutory compliance team on a quarterly basis.
- Managed the budget for the department, ensuring all expenses stayed within allocated funds.
- New geography mobility requirements are strategized and enabled within the country-specific compliance framework, in collaboration with the corporate tax, compliance, and risk management team.
- Maintained up-to-date knowledge of industry trends in order to apply best practices.
- Partnered with business leaders and HRBPs, and aligned business by providing day-to-day support and ensuring service deliverables in a timely manner.
- Partnered with business leaders by sharing the assignment cost analysis report.
- Impact analysis was performed on the immigration regulatory changes, and a mitigation plan was developed within the framework of the country's laws and operational challenges, if any.
- Building relationships with the Embassy and Consulate to avail benefits for fast-tracking senior associates' applications and waiving personal documentation.
- Defined vendor management process efficiency by comparing the cost, quality of service deliverables, adherence to agreed SLAs, and feedback process. Improved vendor management through process excellence.
- Implemented and fostered an agile workforce by cross-skilling team members through a comprehensive process guideline document.
- Synergized team members, recognized talent, and motivated the key performer through R&R programs and performance indicators. Fostered a positive work environment by recognizing individual achievements.
- Defined a learning matrix, skill-upgradation programs through ideation, knowledge-sharing sessions, and created a career roadmap for team members in conjunction with the company’s vision and mission statements.
- Designed and initiated the framework design on the Chat Bout application.
- Implemented effective communication protocols within the organization.
- Identified training needs for staff members, and developed appropriate programs.
General Manager and Head -Global Mobility Services
TTK Services Pvt Ltd
Bengaluru
01.2020 - 10.2021
Associate Director - International Assignment Services
Cap Gemini Technology Services India Ltd
Bengaluru
04.2017 - 11.2019
Manager
Price Waterhouse & Co Bangalore LLP
Bengaluru
04.2016 - 03.2017
Manager
Wipro Technologies, Global Immigration Management Services
Bengaluru
06.2014 - 04.2016
Senior Manager – Immigration Services
HCL Technologies Ltd
Bengaluru
07.2011 - 06.2014
Manager - Global Immigration Services
Mphasis Ltd
Bengaluru
10.2010 - 07.2011
Asst. Manager - Global Immigration
Oracle Financial Services Software Ltd
Bengaluru
05.2007 - 09.2010
Executive - Global Immigration Services
Wipro Technologies
Bengaluru
02.2006 - 05.2007
Assistant Manager - Global Immigration
QuEST, Quality Engineering and Software Technologies Pvt Ltd
Bengaluru
10.2004 - 02.2006
Visa Officer
Satyam Computer Services Ltd
Bengaluru
09.1998 - 10.2004
Customer Retention officer
Pvt Ltd
Bengaluru
10.1997 - 09.1998
Education
Diploma - Advanced Software Management
NIIT
Bangalore08.1996
Bachelor of Science - Physics
Bangalore University
Bangalore06.1996
Skills
- Strategic alliance partnership
- Team leadership and collaboration
- Strategy and execution
- Analytical and management
- Programme management
- Relationship cultivation and retention
- Cost analysis
- Vendor management
- Global Mobility and Immigration compliance
- Stakeholder collaboration
- Data privacy
- Audit management
- Policy development
- Risk management
- Tax compliance
- Performance improvement
- Technology utilization
- Process standardization
- Global mobility strategy
- Decision-making
- Analytical and critical thinking
- Task prioritization
Accomplishments
- Instrumental in driving and securing ISO 27001:2013 BSI certification for the organization, TTK Services Pvt Ltd in collaboration with external certified agency
- Instrumental in securing ISO 9001:2008 DNV certification for Global Immigration Management Services function in Wipro Technologies, Ltd
- Six Sigma certified professional
- Won the best Six Sigma certification award for the project, 'Reduction in Helpline Tickets,' through DMAIC methodology
- Executed cutting-edge immigration projects in a fast-paced, deadline-driven environment of corporations and individual clients
- Specialist in the provision of competitive intelligence and marketing information to assist in strategic and effective decision-making on a range of immigration issues
- Implemented process improvement and resource optimization using Lean methodologies
- Awarded for building the best team for customer centricity and satisfaction
- Won the Best Employee of the Month award
Tools Used
- Immigration case management software: Immidart, Assignment Pro (APRO), INS ZOOM, Law Logix, In-house Immigration tools.
- Immigration research tools : LexisNexis, Peregrine
Languages
English
First Language
Hindi
Proficient (C2)
C2
Kannada
Advanced (C1)
C1
Timeline
Group Head – International Mobility Team
L&T Technology Services Ltd
10.2021 - Current
General Manager and Head -Global Mobility Services
TTK Services Pvt Ltd
01.2020 - 10.2021
Associate Director - International Assignment Services
Cap Gemini Technology Services India Ltd
04.2017 - 11.2019
Manager
Price Waterhouse & Co Bangalore LLP
04.2016 - 03.2017
Manager
Wipro Technologies, Global Immigration Management Services
06.2014 - 04.2016
Senior Manager – Immigration Services
HCL Technologies Ltd
07.2011 - 06.2014
Manager - Global Immigration Services
Mphasis Ltd
10.2010 - 07.2011
Asst. Manager - Global Immigration
Oracle Financial Services Software Ltd
05.2007 - 09.2010
Executive - Global Immigration Services
Wipro Technologies
02.2006 - 05.2007
Assistant Manager - Global Immigration
QuEST, Quality Engineering and Software Technologies Pvt Ltd
10.2004 - 02.2006
Visa Officer
Satyam Computer Services Ltd
09.1998 - 10.2004
Customer Retention officer
Pvt Ltd
10.1997 - 09.1998
Diploma - Advanced Software Management
NIIT
Bachelor of Science - Physics
Bangalore University
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