Bhaskar Mitra
Domain Consultant Energy Resource Utilities Infrastructure
Kolkata
Summary
A seasoned professional has 20+ years of GIS Program experience (consultancy, sales, business development and delivery) to power and water utilities, oil and gas, mining, infrastructure customers globally. Served as the industry expert and delivered thought leadership through regular cadence. Developed and executed comprehensive industry marketing strategies to support business objectives. Integrated marketing and sales plans into annual global business development plans to coordinate resourcing and execution and achieved USD 100M$ in annual revenue and maintained qualified business pipeline of USD 200M$ throughout the year. Certified Project Management professional having deep knowledge on methodologies such as project/service management, enterprise architecture, system integration, application development/management areas, technology transition & sustenance. Delivered large scale digital transformation, migration, technology refresh projects for customers globally. Strong experience in ESRI, Intergraph, GE product base, QGIS, GeoServer, FME suite of software in GIS. Supported strategic business opportunities as a subject matter expert and work with account managers to drive adoption in key accounts.
GIS graduate from the University of Leicester, UK and post graduate from Indian School of Mines, Dhanbad (India) in Applied Geophysics and Petroleum Exploration. Bhaskar has vast experience in spearheading business nationally and internationally by building a highly skilled and motivated multi-disciplinary technical team developing application to support Energy and Utilities organization Bhaskar possesses an exceptional combination of business and technical acumen, very effective in providing the project team with the correct inputs to achieve sales, marketing and project delivery goals.
With geoscience and geospatial technology SME background, Bhaskar has the ability to bridge the gap between technologist and users, having successfully worked both in project implementation and in business development activities.
Overview
29
29
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Senior Consultant & GIS Domain Expert
Tata Consultancy Services
04.2010 - Current
- Client Leadership: Acted as the primary point of contact for clients, ensuring effective communication and successful project delivery/ sales/ repeat business across business segments
- Successful for maintaining qualified sales pipeline of US$ 100 M throughout the year and achieving quarterly revenue of US M$ 20 with a 5% growth Q-on-Q
- Successful for developing compelling reasons for customers to purchase services contract from TCS in order to bring new business / logos
- Strategy Development: Design and implement sustainability strategies, roadmaps, and action plans that align with clients’ goals and industry standards
- Carried sales and global business development covering North America, UK&I, Europe, ANZ, APAC, Japan, and India geography
- Identified, pursued, and won large consulting contracts that align with sustainability goals in the ERUI sector
- Project Management & Delivery: Oversee project timelines, resources, and budgets to ensure successful execution, maintaining high standards and achieving client satisfaction
- Coordinated with the project GIS teams to develop end-user solutions, including needs analysis, requirements definition, application and database design, data models, application programming, quality control, user training, acceptance testing, and system rollout
- Used GIS solutions to enable project sustainability initiatives including developing story maps, stakeholder engagement
- Developed work-process maps, data inputs and outputs to support application and data exchange requirements to support project digital workflows
- Conduct annual performance reviews, coaching, and career development discussions as applicable
- Specialized in GIS technology/domain/functional competency area and prepare a road map for the competency/Utility industry segment in form of competitive service offerings
- Led the implementation of Enterprise GIS solutions for clients improving data accessibility and workflow efficiency in managing assets and efficient decision making
- Managed multiple GIS projects, from requirements gathering and data collection to analysis and reporting, ensuring project delivery on time and within budget
- Business Development: Support the growth of the TCS business by identifying new opportunities, building client relationships, and contributing to proposals and presentations
- Lead high-profile consulting engagements focused on sustainable infrastructure development (e.g., energy, transport, construction)
Practice Leader (Utilities)
ESRI India
02.2010 - 04.2010
- Drive Business Development, manage and execute all Restructured Accelerated Power Development Reform Program (RAPDRP) Projects across India
- Delivered impactful GIS initiatives that align with utility industry needs, regulatory requirements and sustainability objectives
- Engage with business leaders/focal points and engage with partner or facilitator to provide best practice solutions to fit the business requirement
- Built relationship with internal and external partners
- Cross functional team building, mentoring, stakeholder management, project oversight
- Strengthened relationships with key stakeholders through regular communication and collaboration on mutually beneficial projects or initiatives.
- Conducted comprehensive market research to identify potential growth opportunities and inform data-driven decision-making processes.
- Led process improvement initiatives by identifying areas of inefficiency, implementing best practices, and measuring performance against established benchmarks.
- Launched new products or services strategically by conducting thorough market analysis, positioning them competitively within the marketplace to drive sales growth.
Chief, GIS Management and Development
Electricity and Water Authority
01.2007 - 01.2010
- Company Overview: Kingdom of Bahrain
- Appointed to develop a Kingdom vision strategy on Utility Infrastructure Asset Management and implementation plan and procedures
- Assess the spatial technology needs of the ministry based on the business requirements of the electric and water transmission, and distribution
- Assessing and prepare plan for the diverse utility systems/applications integration as Enterprise GIS
- Geodatabase design and configurations including object/ data model principles
- Application development for electric and water distribution and transmission
- Construction management operations using GIS
- Responsible for team supervision, and project management
- Responsible for resource planning: This includes assigning, scheduling, and coordinating staff workloads
- Prepare the annual budget and cost estimates for all new projects
- Assist with integration of GIS into existing systems
- Take part in the selection and planning of all IT projects to ensure integration and interfacing with GIS, SAP, ERP, SCADA and Customer Support Systems
- Coordinate with the all-ongoing IT projects that have impact on the enterprise GIS and spatial database
- Prepare progress reports on all ongoing GIS related projects for the attention of the management
- Identify and execute the training and development needs of staff
- Kingdom of Bahrain
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Vice President
Rolta India Limited
10.2004 - 01.2007
- Company Overview: Mumbai, India
- Enterprise software consulting delivery and support operations in mapping of Utilities/ Defense Infrastructure
- Analyze the client's business process, understand pain points, study existing infrastructure and suggest possible solutions
- Established 'C' level connection with Government and Industry
- Establishing return of investment to justify compelling reasons for specific purchase for customers
- Published business plan, demonstrated successful sales tracking with high forecast accuracy
- Responsible for software selling strategies for large accounts
- Development and scheduling of internal training programs
- Executive presence, communications and presentation in seminars, symposiums and business meetings and conferences
- Update and communicate regularly on competitive product positioning and responsible for articulating the challenges, strategies and solutions to meet the business trends
- Ensuring the profitability goals achieved by all projects
- Resolve all customer satisfaction issues in a timely manner
- Mumbai, India
- Drove innovation by encouraging creative problem-solving among team members and staying abreast of industry trends and best practices.
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
Country Manager & Reseller Manager (South Asia)
PCI Geomatics (Catalyst. Earth)
06.1999 - 07.2004
- Role was to lead the Key Accounts management, Sales and Business Development with: Revenue target: USD$ 20 M/yr
- Successful in growing market share and building strong reseller networks for PCI geospatial technology, image analytics platform
- Proven track record of driving revenue growth, establishing strategic partnerships, and delivering effective go-to-market strategies
- Aligned PCI GIS solutions with client needs across various industries, including utilities, government, and environmental management, while leading high-performance teams to achieve exceptional results
- Established and expanded the company’s presence in India and Asia Pacific market, increasing annual revenue by 50% through strategic partnerships and targeted sales initiatives
- Recruited and managed a network of GIS resellers, developing and implementing enablement programs that resulted in a 60% improvement in partner performance and sales productivity
- Worked closely with product teams to customize GIS solutions to meet the unique needs of local markets, enhancing client satisfaction and fostering long-term relationships
- Conducted regular market analysis to identify growth opportunities and competitive positioning, informing strategic decision-making and driving market penetration
- Meeting with high level government officials to find and discuss new business opportunities, writing project proposals and conduct geomatics policy dialogue with high level government officials
- Represented PCI at industry events and conferences, strengthening brand presence and cultivating key relationships with government and private sector leaders
- Preparing business development plan based on existing situation, client base and SWOT analysis
- Maintaining extremely close and successful relationship with all valued customers, many of which resulted in positive referrals
- Established strong relationships with key industry players for business growth and expansion.
- Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
Branch Manager, India
PCI Software Pvt. Ltd.
06.1996 - 05.1999
- Directed a team of sales professionals, achieving 40% growth in annual software and service sales and consistently exceeding quarterly targets through effective pipeline management and consultative selling
- Developed and executed go-to-market strategies for GIS solutions across multiple sectors, including utilities, government, and environmental agencies
- Built strong relationships with high-value clients, providing customized GIS solutions that addressed specific business challenges, leading to increased market share and client retention
- Software application presentation, demonstration, technical support, training to customers; execute projects
- Prepare proposals/ quotations/ follow up and closing deals
- Oversaw sales training and development, equipping team members with the knowledge and skills necessary to promote and sell complex GIS technology effectively
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Maintained friendly and professional customer interactions.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Consulted customers to boost product sales and services.
Education
Master of Science - Geographical Information System (GIS)
University of Leicester
United Kingdom 09.1994 - 12.1995
Master of Technology - Petroleum Exploration
Indian School of Mines
Dhanbad 01.1990 - 01.1991
Master of Science - Applied Geophysics
Indian School of Mines
Dhanbad 01.1987 - 01.1990
Bachelor of Science - Physics
University of Burdwan
Burdwan 01.1983 - 01.1986
Skills
Analytical
Collaborator
Consulting
Project management
Productivity improvement
Business analysis
Data analytics
Technology integration
Strategic planning
Negotiation
Operations management
Change management
Enterprise architecture
Business planning
Digital transformation
Certification
Project Management Professional (PMP), # 502289, PMI (Project Management Institute)
Accomplishments
- Appeared in News 'GIS Asia Pacific'; Featured in WHOs WHO: 'Reference Asia Men and Women achievement of the year ’1998'; Asian American WHOS WHO,1999.
- Selected for 'CHEVENING SCHOLARSHIP' (funded by Foreign and Commonwealth office of British Govt.) in the year 1994 for study in UK.
Affiliations
- Member of the PMI (Project Management Institute)
- Indian Society of Remote Sensing (ISRS)
- Geographical Society of India
- Geomatic Society of India
Timeline
Senior Consultant & GIS Domain Expert
Tata Consultancy Services
04.2010 - Current
Practice Leader (Utilities)
ESRI India
02.2010 - 04.2010
Chief, GIS Management and Development
Electricity and Water Authority
01.2007 - 01.2010
Assistant Vice President
Rolta India Limited
10.2004 - 01.2007
Country Manager & Reseller Manager (South Asia)
PCI Geomatics (Catalyst. Earth)
06.1999 - 07.2004
Branch Manager, India
PCI Software Pvt. Ltd.
06.1996 - 05.1999
Master of Science - Geographical Information System (GIS)
University of Leicester
09.1994 - 12.1995
Master of Technology - Petroleum Exploration
Indian School of Mines
01.1990 - 01.1991
Master of Science - Applied Geophysics
Indian School of Mines
01.1987 - 01.1990
Bachelor of Science - Physics
University of Burdwan
01.1983 - 01.1986
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