Bhaskar Patel

• Achieved 99.9% application uptime by configuring and managing F5 load balancers across multiple production servers, ensuring high availability and performance for both web applications and RabbitMQ.
• Reduced operating costs by 30% by migrating from RHEL to Rocky Linux, saving on licensing fees, while independently managing monthly security patching and system administration.
• Decreased Linux server setup time by 80% by automating initial configurations using Ansible playbooks, covering CIS benchmark hardening, SNMP, and NTP services.
• Enhanced network infrastructure performance by managing site-to-site VPN configurations and firewalls, ensuring secure and efficient connectivity across multiple locations.
• Achieving 99.9% high availability, configured Redis and RabbitMQ in a cluster with 3 nodes.
• Ensured security compliance by upgrading systems from CentOS 7.9 to RHEL 7.9, and then to RHEL 8.10, enhancing system stability and mitigating security vulnerabilities.
• Improved security by integrating AbuseIPDB with the FortiGate firewall to implement dynamic block groups, reducing malicious traffic by 30%.
• Spearheaded the evaluation and proof of concept (POC) for migrating private cloud infrastructure to AWS, guiding management's strategic decision to pursue cloud migration post-data center contract, with a focus on optimizing cost-efficiency and improving scalability.
• Collaborated with VISA and MasterCard on the successful migration of network devices and servers as part of a data center migration project, ensuring seamless continuity, and compliance with industry standards.
• Developed and implemented CI/CD pipelines using Azure Pipeline, reducing deployment time by 40% and increasing release frequency by 60%.

AWS Public Cloud Management Responsibilities:

• Designed and managed AWS resources (EC2, S3, VPC, Auto Scaling) with secure access controls and optimized routing.
• Automated deployments using CodePipeline and supported containers with ECS/EKS for scalable and efficient operations.
• Monitored cloud performance, enabled hybrid connectivity, and led cost optimization and governance initiatives.

Microsoft Azure Public Cloud Management Responsibilities:

• Managed Azure VMs, VNets, and AAD for secure, scalable cloud infrastructure, and identity management.
• Monitored performance using Azure Monitor, automated deployments with Azure DevOps, and optimized storage with Blob and File solutions.

• Led the implementation and management of Threat Sentry, improving threat detection by 60%, and reducing vulnerabilities by 30%.
• Introduced proactive monitoring using Wazuh-SIEM, PRTG, and Site24x7, cutting incidents by 50%, and reducing downtime by 20%.
• Contributed to PCI DSS compliance by hardening servers and network devices, ensuring 100% compliance.
• Managed a team of two engineers, improving server setup efficiency by 30%.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

• Optimized network security and increased system uptime by 15% through efficient management of local server infrastructure on hypervisors and FortiGate firewall configurations.
• Improved backup success rate by 20% and ensured 100% data recovery compliance by administering Backup Exec for backup management.
• Enhanced network performance by 10% and reduced downtime during incidents by configuring and maintaining L2 switches.
• Managed private cloud infrastructure (VMware/Hyper-V) with a strong emphasis on compliance and security.
• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.

• Led a team of four IT professionals, ensuring 99.9% system uptime for 200 users by managing Windows Server 2008 Active Directory, and minimizing user disruption.
• Deployed and managed Fortinet firewall security protocols, reducing unauthorized access attempts by 30%, and configured VPNs for remote sites, increasing connectivity reliability by 25%.
• Optimized hypervisor-based infrastructure enhances server resource utilization and cuts hardware costs by 15% through advanced virtualization strategies.
• Managed vendor relationships effectively for the timely procurement of IT equipment while adhering to budget constraints.

• Increased employee proficiency by 35% through 150+ technical workshops annually, boosting team performance and knowledge retention.
• Implemented Learning & Development strategies that improved team productivity by 15% and enhanced compliance readiness.
• Reduced skill gaps by 30% by providing 24 hours of monthly hands-on technical training, improving operational efficiency.