Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Previous Projects
Work Availability
Work Preference
Software
Languages
Interests
Websites
Timeline
Generic
Bhaskar Subramaniam

Bhaskar Subramaniam

VP-Product Engineering Wells Fargo
Bangalore,Karnataka

Summary

A versatile, accomplished & goal-oriented professional with nearly 18 years of experience in Product Engineering, Pre-Sales, Technology Strategy, Risk & Control Governance, Automation, Global Service Delivery, Technical Project Management, Stakeholder Engagement, Vendor Management, Large Transition & Transformation, Data Centre Consolidation, Audits, Enterprise Re-Architecture, Turn-around Management, Architecting IoT Solutions, Training & Development and People Management. Currently taken a role of VP-Product engineering & enablement with Wells Fargo India. Led comprehensive bid solutioning, with a primary focus on Services/Implementation, effectively responding to RFPs. Managed substantial transformational projects in the capacity of a technology architect. Executed independent consultative engagements, including environmental assessments and organizational remediation plans. Engaged in pre-sales support and played a pivotal role in capability-building activities. Specialized in Technical Pre-Sales as a Solutions Architect, particularly in Azure & Google Cloud platforms, and Hybrid Infrastructure services. Exhibited functional domain expertise across diverse sectors such as Open-Source technologies, IoT, Banking, and financial services, Payment Gateways & Connected Vehicles. Actively mentored new team members, contributing significantly to the success of teams and organizations.

Tech Leader with specialization in end-to-end Pre-Sales, Risk & Control Governance frameworks, Product engineering, Technology Strategy, Transition & Transformation. Cloud Solutions Architect with a specialized focus on orchestrating seamless cloud migrations, driving transformative initiatives for application infrastructure modernization, and ensuring robust governance frameworks and automation strategies. Proficient in navigating the landscapes of Azure & GCP platforms. Directed the business processes through executive level planning and analyzed Quality & controls issues in a timely fashion. Currently leading and mentoring a team (100+ resources) of Global process & Solution design leads and Subject Matter Experts & driving them towards delivering high quality, consistent project / program / business management processes using Value Stream Management & Automation. Performance-driven Vice President with 18 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

24
24
years of professional experience
10
10
Certifications

Work History

VP – Product Engineering

Wells Fargo International Solutions PVT LTD
Bangalore
9 2020 - Current
  • Holistic management of cloud product lifecycle, spanning from development of business case to implementation/migration phase on Azure & Google cloud platforms
  • Identify crucial customer requirements, clarify RFP queries, comprehend compliance and SLA specifications, conceptualize high-level solutions, and collaborate with subject matter experts to outline implementation efforts
  • Design Solution Architecture, develop Statements of Work (SOW) for Professional Services, and scope Service Offerings/Project Definitions
  • Architect solutions across Azure, GCP, and internal data center infrastructure
  • Establish capabilities for future pipelines and collaborate with stakeholders/vendors to create robust go-to-market environment
  • Drive the IT product lifecycle & adoption of key engineering practices to improve quality and reliability of team's deliverables representing office of the CTO
  • Improve process efficiency & cost reduction through Process re-engineering
  • Partner and drive multiple Value Stream (Lean & SAFE) methodologies with team (100+resources) of Global Process Leads, Solution Design Leads and other subject matter experts enforcing consistency and standardize processes across the organization.
  • Led cross-functional team to develop and launched new product line, contributing to significant growth in sales.
  • Established successful partnership with key industry players, resulting in increased market share for organization.
  • Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
  • Drove digital transformation efforts within organization by implementing advanced technology solutions that streamlined workflows and improved customer experience.
  • Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within organization.
  • Cultivated high-performance culture within organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
  • Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
  • Revised corporate policies and procedures to ensure compliance with evolving industry regulations, mitigating potential risks.
  • Hired and managed 20 new managers to drive business growth.
  • Established and directed successful programs focused on Open source competency center
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Monitored key business risks and established risk management procedures.
  • Launched successful recruitment campaigns targeting top-tier talent, resulting in improved workforce quality.

Global Service Architect

ATOS IT Services Pvt. Ltd
Bangalore
2020.05 - 2020.09
  • Managed complete service offer definitions, technical and operational requirement identification and documentation and customer presentations
  • Ideated and initiated Global transformation program for Enterprise Applications to Open-source migration
  • Provide technical guidance to Global Technical Architects and delivery units
  • Prepare technology and service roadmaps as part of Life Cycle Management.

Technical Project Manager/Service Delivery Manager IoT GDC

ATOS IT Services Pvt. Ltd
Bangalore
2017.08 - 2020.05
  • Played technical project manager in different phases of solution (Bid to deployment)
  • Product manager for coca cola connected coolers, Bayer connected cabinet solutions and Siemens Mindsphere IoT
  • Managed Service delivery of Coca Cola connected coolers solution in multiple geographies
  • Project managed setting up of BTIC (Business technology innovation center AKA customer experience center) across multiple geographies (6) in Europe
  • Ideated and established set-up of center of excellence for open source technologies for IoT GDC
  • Spear headed Azure optimization for connected coolers solution globally.
  • Created and implemented contingency plans to address potential risks.
  • Identified and implemented cost-saving measures in IT projects.
  • Coordinated with external vendors to deliver IT project components.
  • Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
  • Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
  • Enhanced team performance by conducting regular training sessions and providing opportunities for professional development.
  • Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
  • Managed 6 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Generated reports for IT project progress and performance.

Project Lead & Middleware Architect

ATOS IT Services Pvt. Ltd
Bangalore
2013.12 - 2017.08
  • Directed end-to-end transition management for middleware tower, overseeing multitude of transition and transformation projects
  • Managed client-side planning and coordination with precision, ensuring seamless transitions
  • Spearheaded internal planning and collaborated effectively with other project teams, fostering synchronized and efficient approach
  • Managed the resource planning & allocation for timely completion of the project
  • Achieved Transition Key Performance Indicator’s and ensured high quality deliverables
  • Lead and inspired dynamic team by providing strategic technical guidance, mentorship, and direction in execution of IT Infrastructure projects, nurturing culture of innovation and excellence
  • Conduct thorough feasibility studies and meticulous risk assessments to anticipate technical challenges
  • Propose well-considered mitigation strategies, ensuring proactive approach to address and overcome obstacles in execution of projects
  • Efficiently oversee project scope, goals, deliverables, timelines, and budgets across multiple IT Infrastructure projects
  • Collaborate with stakeholders to offer technical guidance and support throughout implementation phase
  • Develop and execute effective stakeholder communication plans to ensure transparent and informed project management.
  • Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
  • Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
  • Mentored junior team members, fostering professional growth and increasing overall team efficiency.
  • Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
  • Reduced project completion timeframes through strategic resource allocation and efficient task delegation.
  • Conducted thorough risk assessments to identify potential issues early on, allowing for proactive mitigation strategies to be implemented.
  • Established strong relationships with clients, leading to repeat business and positive referrals for company.
  • Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.
  • Provided ongoing cost and estimate analysis reporting and managed cost allocation.
  • Planned, executed and promoted total of seven projects in 2015 to 2017.
  • Led team of engineers in providing design and engineering solutions to various clients and market sectors.
  • Saved eighty thousand Euros by strategically bidding and negotiating on project billing.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Facilitated workshops to collect project requirements and user feedback.
  • Developed comprehensive master plans for large-scale urban development projects, prioritizing sustainability and community integration.
  • Maintained quality assurance standards while managing large-scale projects, resulting in significant reductions in defects and rework

Associate Manager, System Administration

CSC India Pvt. Ltd
Bangalore
2011.11 - 2013.12
  • Directed seamless service delivery of high-volume secure credit card transaction processing applications for Verified by Visa Gateway, operating on Linux with WebSphere and Oracle
  • Spearheaded project management for re-engineering and transition of payment gateway, orchestrating its shift from legacy environment to future-mode operational setup
  • Instituted innovative best practices to fortify security of payment gateway and executed complex enterprise-level re-architecture projects
  • Proactively identified and resolved process bottlenecks, introducing and deploying automation initiatives that significantly augmented process efficiencies
  • Assumed responsibility for Management Information System (MIS) reporting to higher management, facilitating seamless coordination among diverse technical and operations teams for design reviews.
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
  • Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
  • Oversaw training and onboarding process for all newly hired employees within verified by visa department.
  • Mentored and supported 30+ Transition department employees to create strong workplace culture.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Senior Information Analyst/Tech Lead

Affiliated Computer Services (ACS a Xerox company)
Bangalore , Karnataka
2008.09 - 2011.12
  • Lead deployment support for high-availability DMZ Web Farms and Internal Dev/Test Farms.
  • Oversee the management of F5 Big IP Load Balancers, web monitoring tools, and Autosys jobs.
  • Guide the development of scripts for web application log maintenance and server health checks.
  • Ensure the creation and maintenance of documentation for FDA validated systems.
  • Coordinate with business users to address application queries, design reviews, and implement new releases.

IT OPS & Support Analyst

HP Global delivery center
Bangalore , Karnataka
2004.02 - 2008.09
  • Support :Support for high-availability HP.com gateway page and the application used in building the gateway.
  • Manage Tools: Help manage F5 Big IP Load Balancers, web monitoring tools, and other application development tools.
  • Develop Scripts: Contribute to developing scripts for web application log maintenance and server health checks.
  • Document Processes: Participate in creating and maintaining documentation for Application & infrastructure support processes.
  • Coordinate with Users: Work with business users to address application queries, design reviews, and implement new releases.

Technical Support Engineer

Customer First Services
Bangalore , Karnataka
2003.04 - 2004.02
  • Provided remote assistance to clients, ensuring timely resolution for EPSON printers.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.

Faculty & System Administrator

SAI Computers
Salem , Tamil Nadu
2000.05 - 2003.02
  • Collaborated with colleagues to develop and share best practices for instructional strategies, resulting in improved lesson plans.
  • Participated in professional development opportunities to remain current on educational trends and research, enhancing teaching effectiveness.
  • Enhanced classroom dynamics for better learning outcomes by implementing interactive group activities.

Education

B.Sc. in Computer Science -

University of Madras
Salem, Tamil Nadu India
2000.01 - 2000.06

Skills

Grafana, Tableau & PowerBI

Certification

Preparing for AZ-104 & 305 & CGP – PCA, PDE & MLE, AWS -SAA C03 & TOGAF 9 Certification (Planned for Q2-2024)

Accomplishments

  • Drive the automation of Control as a Code, certificate & Application lifecycle management (Concept to completion)
  • Currently leading and mentoring a team of Global process & Solution design leads and SME’s & driving them towards process efficiency using Value Stream Management & Automation
  • Implemented Lean 6 Sigma & Scaled Agile initiatives which improved the controls posture & efficiency of the process.
  • Directed the successful setup of end-to-end Service Management and Delivery Centre for Open-Source competency centre for ATOS IoT GDC
  • Influenced & altered the way of billing (per server to per instance) the customer for middleware projects & Azure optimization initiatives which increased the revenue substantially.
  • Successfully executed Payment Gateway (Verified by Visa) Project; completed the entire IT Infrastructure Re-Architecture Project which resulted in high availability, scalability and improved the process efficiency as well.
  • Designed & implemented complete infrastructure for Internal Portal Applications
  • Developed & implemented a new software for server maintenance on VB .NET.
  • Provided end-to-end support in multiple internal & external audits

Previous Projects

  • HP Global delivery centre
  • Customer First Services

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsStock Options / Equity / Profit Sharing

Software

Preparing for AZ-104 & 305 & CGP – PCA, PDE & MLE, AWS -SAA C03 & TOGAF 10 Certification (Planned for H2-2024)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Sanskrit
Bilingual or Proficient (C2)
kanada
Intermediate (B1)

Interests

IT Strategy

Organization Transformation

Program Management

Technical product management

Cyber Security

Cloud transformation

Timeline

Global Service Architect

ATOS IT Services Pvt. Ltd
2020.05 - 2020.09

Technical Project Manager/Service Delivery Manager IoT GDC

ATOS IT Services Pvt. Ltd
2017.08 - 2020.05

Project Lead & Middleware Architect

ATOS IT Services Pvt. Ltd
2013.12 - 2017.08

Associate Manager, System Administration

CSC India Pvt. Ltd
2011.11 - 2013.12

Senior Information Analyst/Tech Lead

Affiliated Computer Services (ACS a Xerox company)
2008.09 - 2011.12

IT OPS & Support Analyst

HP Global delivery center
2004.02 - 2008.09

Technical Support Engineer

Customer First Services
2003.04 - 2004.02

Faculty & System Administrator

SAI Computers
2000.05 - 2003.02

B.Sc. in Computer Science -

University of Madras
2000.01 - 2000.06
Preparing for AZ-104 & 305 & CGP – PCA, PDE & MLE, AWS -SAA C03 & TOGAF 9 Certification (Planned for Q2-2024)
Scaled Agile POPM - 46728810-4575
Microsoft Azure Cloud Fundamentals – 3QC2A3-6A9476
Microsoft Azure AI-Fundamentals 8AC6A2-39FWDA
Google Cloud Certified - ZVjDvS
Applied Business Analytics Indian School of Business
Leading in the Digital Age Harvard Business Publishing
Scaled Agile - 86630574-6889
ITIL V3 Foundation Certification 02297885-01-QKEB
S-Project Grad CAPM

VP – Product Engineering

Wells Fargo International Solutions PVT LTD
9 2020 - Current
Bhaskar SubramaniamVP-Product Engineering Wells Fargo