BHASKAR R

• Experienced in integration of various data sources (MYSQL,SQL) into Data-base depot.
• Knowledge in UNIX commands and understanding of shell script.
• Ability to plan, prioritize and manage multiple, complex, time sensitive projects.
• Involved in peer reviews and coordinating with offshore people for issue tracking.
• Excellent communication and interpersonal skills ability to learn quickly, good analytical reasoning and high adaptability to new technologies and tools.
• Having knowledge in EXCEL,WORD.
• Having basic knowledge of tools like TABLEU and POWERBI.
• Pursuing data analyst Certification course in EXCELR one of the top training institutes in Bangalore.

• Developed & deployed a device script deployer to automate the script injection process using Perl and Shell decreased task time by 70% by automating SSH connections and cronjob launch processes.
• Involved in Developing IVR jobs using Asterisk Development, supporting all phases of the Dial-Plan process such as implementing Interactive Call-Flow
• Worked extensively on different types of stages like Installing configuring and Management Linux
• Implemented best performance strategies.
• Create an inspiring team environment with an open communication culture. Set clear team goals and Delegate tasks and set deadlines.
• Greated 4 automation workflows for Reports and Call-Flows using Perl and SHELL speed by 60% and improved monitoring.

• Hands on experience on Basic commands of Linux & Understanding on bash scripting.
• Experience on third party applications like Putty gen, Mobaxterm, FileZilla.
• Assisted in definition of system requirements along with database administrators for problem resolution.
• Suggested measures for improvement in production software by integration system processes.
• Performed services administration and security measures for authorization of system usage.
• Resolved troubleshooting problems and issues relating system infrastructure with logical action.
• Developed automated processes and technical documentation of hardware and software systems and related configure.
• Prepared scripts along with troubleshooting for automation of system administration and tasks.
• Responded to incoming requests from multiple customers with timely action and right solutions.
• Monitor team performance and report on metrics.

Interactive voice response (IVR), Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. Out Bound Dial (OBD), Out Bound Dial (OBD) is a Dial-plan that provides the service for listed number from AIRTEL, MTN, ROSHAN. It dials from Program that they can here the Reasonable Prompts and Activates the Service. IN BOUND Dial (IBD), IN BOUND Dial (IBD) is a Dial-plan that costumer can connect to short-codes (SC) and choose the service on their request as it set up with the asterisk and perl program Flow.