BHASKAR RAY
Kolkata
Summary
Customer-oriented, strategic-thinking sales and marketing professional with several years of experience cultivating key relationships and partnerships, retaining top accounts and growing profit channels.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Senior Sales Executive
Holiday Inn Kolkata Airport
Kolkata
08.2025 - Current
- Developed sales strategies for diverse corporate clients and event planners.
- Conducted market research to identify new business opportunities and trends.
- Negotiated contracts with clients to secure favorable terms for the hotel.
- Coordinated with operations team to ensure seamless service delivery during events.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Developed and implemented strategic sales plans to increase revenue and market share.
- Negotiated contract terms, conditions and pricing for sales.
- Assist the DOS in IHG SBRP forecasting, budgeting and prepare sales reports for AGM presentations.
Deputy Manager - Catering Sales
Barbeque Nation Hospitality
Kolkata
09.2024 - 08.2025
- Managed catering sales for the entire east region.
- Respond to inquiries, provide quotes and negotiate contracts for catering services.
- Conduct corporate site visits and build relationships to promote our event catering services to potential guests.
- Collaborated with marketing team to develop and implement promotional strategies, enhancing visibility of catering services.
- Stay informed about catering industry trends, Pricing and guest preferences.
- Supported execution team during events, ensuring seamless service delivery and client satisfaction.
- Daily meeting with team to ensure successful event execution.
- I make sure that food safety procedures are adhered. Hygiene and cleanliness of F&B areas are well maintained.
- Managed catering sales for the east region.
Assistant Catering Sales Manager
The Bengal Rowing Club
Kolkata
04.2021 - 09.2024
- Managed catering sales for 16,000 sqft banquet space and three restaurants.
- Developed network for new sales opportunities, contributing to catering sales growth.
- Created catering menu for corporate and social events.
- Contacted potential guests to make sure all their needs were being met and managed the guest relations.
- Contacted potential guests to make sure all their needs were being met and manage the guest relations.
- Negotiated terms and conditions of contracts with guests for catering services.
- Resolved guest complaints in an efficient and professional manner.
- Make sure that food safety procedures are adhered. Hygiene and cleanliness of F&B areas are well maintained.
Food & Beverage Team Leader- Banquet
Hyatt Regency
Chennai
08.2019 - 04.2021
- Restaurant & Banquet Operations Management.
- Delivering superior food and beverage service and maximizing customer satisfaction.
- Responding efficiently and accurately to restaurant customer complaints.
- Make staff duty schedules with the restaurant's need.
- Supervise associate's performance.
- Team leadership.
- Equipment inventory control.
- Ensure proper compliance with restaurant hygiene regulations.
- Chennai, India - Five star luxury hotel with 327 rooms, 05 restaurants & 22,500 sqft event space.
Food & Beverage Team Member
Vivanta by Taj
Panaji
08.2016 - 04.2019
- Delivered exceptional customer service by efficiently taking orders, addressing inquiries, and making personalized recommendations.
- Streamlined inventory management of food, beverage, and supplies to facilitate timely restocking and ordering.
- Executed opening duties, including setting up dining area, stocking condiments, and preparing beverages to ensure readiness for service.
- Worked at five-star business hotel in Panaji, India, supporting operations across three restaurants and 18,000 square feet of event space.
Education
MBA - Marketing Management
Uttaranchal University
Uttarakhand 07.2025 - 08.2026
Bachelor of Science - Hotel Management
Bharathiar University
CoimbatoreHigher Secondary -
West Bengal Council of Higher Secondary Education
WB, IndiaSkills
- B2B sales strategies
- Sales forecasting
- Client engagement
- Account Management
- Client relationship management
- Client engagement
- Account growth
- Sales optimization
- Product positioning
- Competitive analysis
- Sales forecasting
Languages
- English, C1
- Hindi, C1
- Bengali, C1
Timeline
Senior Sales Executive
Holiday Inn Kolkata Airport
08.2025 - Current
MBA - Marketing Management
Uttaranchal University
07.2025 - 08.2026
Deputy Manager - Catering Sales
Barbeque Nation Hospitality
09.2024 - 08.2025
Assistant Catering Sales Manager
The Bengal Rowing Club
04.2021 - 09.2024
Food & Beverage Team Leader- Banquet
Hyatt Regency
08.2019 - 04.2021
Food & Beverage Team Member
Vivanta by Taj
08.2016 - 04.2019
Bachelor of Science - Hotel Management
Bharathiar University
Higher Secondary -
West Bengal Council of Higher Secondary Education