BHASKAR AMITKUMAR
STUDENT
Banda
Summary
Dynamic Assistant Manager at IDBI Bank with a proven track record in operations management and team leadership. Enhanced customer satisfaction through effective problem-solving and conflict resolution. Fostered a collaborative work environment, driving employee motivation and performance evaluations to achieve strategic business growth. Skilled in task delegation and decision-making for optimal results.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Assistant Manager
IDBI Bank
11.2017 - 07.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Bachelor of Technology - Computer Engineering
NIT SURAT
Surat, India 04.2001 -
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Problem-solving
Task delegation
Employee scheduling
Team motivation
Decision-making
Certification
NCC 'C' Certificate
Timeline
Assistant Manager
IDBI Bank
11.2017 - 07.2019
NCC 'C' Certificate
06-2012
Bachelor of Technology - Computer Engineering
NIT SURAT
04.2001 -
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