Summary
Overview
Work History
Education
Skills
Languages
TOOLS
PERSONAL INFO
DECLARATION
Timeline
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Bhaskar L

Bhaskar L

Bangalore

Summary

Dynamic General Manager with a proven track record at Casgrand Garden City Builder's Pvt Ltd, excelling in budget management and team leadership. Achieved significant cost reductions while enhancing customer satisfaction through innovative problem-solving and effective vendor management. Committed to driving operational excellence and fostering employee development for superior performance outcomes.

Overview

9
9
years of professional experience

Work History

General Manager

Casgrand Garden city Builder's Pvt Ltd
Bangalore
03.2021 - Current
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Supervised employees through planning, assignments, and direction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Guided management and supervisory staff to promote smooth operations.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Recognized by management for providing exceptional customer service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Facility Manager

Prodis Integrated Services Pvt Ltd
Bangalore
06.2016 - 02.2021
  • Supervised personnel responsible for maintaining groundskeeping activities at the facility.
  • Assisted in developing emergency response plans for natural disasters or other emergencies.
  • Monitored inventory levels of supplies used in the facility's operations.
  • Liaised between tenants, residents and property owners, management concerning any tenant, resident inquiries or requests.
  • Prioritized and performed routine maintenance to keep facility in excellent shape.
  • Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
  • Analyzed existing procedures for cost savings opportunities within the department's budget.
  • Organized meetings with vendors to discuss service agreements or new projects.
  • Managed and directed facility staff by handling assignment delegation and timely completion.
  • Managed contracts related to building services such as janitorial or security services.
  • Conducted regular inspections of facilities to ensure safe working conditions.
  • Provided technical guidance to staff regarding facility operations and maintenance issues.
  • Scheduled and monitored on-site inspections of facility.
  • Resolved customer complaints pertaining to facility-related matters quickly and effectively.
  • Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
  • Planned, administered and controlled budgets for equipment and supplies.
  • Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
  • Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
  • Inspected equipment, facility grounds, external building structure and systems on regular basis.
  • Prepared and submitted reports on facility operations, including budget updates.
  • Supervised vendors and contracts to support office environment.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Education

B.Com - Bachelor of Commerce

Gitam University

Skills

  • Budget management
  • Inventory control
  • Vendor management
  • Financial analysis
  • Customer service
  • Team leadership
  • Risk assessment
  • Employee training
  • Project management
  • Cost reduction
  • Time management
  • Management team building
  • Departmental operations management
  • Multitasking Abilities
  • Facility management
  • Problem-solving aptitude
  • Teamwork and collaboration
  • Employee development
  • Decision-making
  • Budget allocation
  • Performance improvements

Languages

English
First Language
English
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
kannada
Upper Intermediate (B2)
B2

TOOLS

  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • PowerPoint

PERSONAL INFO

  • Father: Lakshman M
  • Date of Birth: 11th Feb 1991
  • Nationality: Indian
  • Marital Status: Married
  • Health: Good

DECLARATION

I hereby declare that the above-mentioned details are true and correct to the best of my knowledge and belief

Place: Bangalore                                                                                                                                 

Date:                                                                                                                                                    

Timeline

General Manager

Casgrand Garden city Builder's Pvt Ltd
03.2021 - Current

Facility Manager

Prodis Integrated Services Pvt Ltd
06.2016 - 02.2021

B.Com - Bachelor of Commerce

Gitam University

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