BHASKER SINGH
New Delhi
Summary
Goal-oriented professional with expertise in enhancing operational standards and team organization. Proven ability to implement effective employee engagement strategies that drive productivity. Strong analytical skills utilized to streamline processes and prioritize tasks efficiently. Extensive experience with a demonstrated track record of achieving measurable results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Analyst
R1RCM
Noida
01.2023 - Current
- Reduced aged accounts receivable, leading to improved cash collection efficiency.
- Streamlined workflow processes with time-saving strategies to boost team productivity.
- Mentored junior analysts, promoting professional development and enhancing team performance.
- Collaborated with cross-functional teams to identify improvement areas, increasing operational effectiveness.
- Cultivated strong client relationships, ensuring satisfaction and exceeding expectations on deliverables.
- Optimized project management practices for timely deliverables and enhanced client satisfaction rates.
- Analyzed large data sets to identify patterns and deliver actionable insights.
Process Associate
EXL Service
Noida
07.2021 - 01.2023
- Processed high-volume transactions with 100% adherence to SLA, and accuracy benchmarks.
- Acted as a subject matter expert for priority files, training, and supporting new joiners.
- Conducted knowledge-sharing sessions on automation tools to streamline workflow.
- Managed multiple tasks simultaneously, ensuring the timely completion of all assignments.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Participated in regular team meetings, contributing valuable insights toward process enhancements.
Executive
BBN INTERNATIONAL
New Delhi
01.2019 - 05.2021
- Managed end-to-end accounting operations, including vouchers, receipts, payments, sales, and purchases.
- Oversaw accounts receivable and reconciliations, ensuring accuracy in reporting.
- Conducted stock audits and physical verification, reducing discrepancies.
- Handled direct client communications regarding payments and transactions.
Education
English Honours -
Subharti University
MeerutSenior Secondary & Higher Secondary -
Kendriya Vidyalaya
New DelhiSkills
- Denial resolution expertise
- Detailed payment reconciliation
- Strategic problem resolution
- Group training facilitation
- Effective client engagement
- Proficient in data analysis using Excel
- Process optimization
- Project management
- Client relationship management
Certification
- Excel and data analysis - Great Learning
- Financial accounting - LinkedIn
- Tally ERP 9 - Bhartiya Vidya Bhavan
- Data entry operator - NSDC
Timeline
Senior Analyst
R1RCM
01.2023 - Current
Process Associate
EXL Service
07.2021 - 01.2023
Executive
BBN INTERNATIONAL
01.2019 - 05.2021
English Honours -
Subharti University
Senior Secondary & Higher Secondary -
Kendriya Vidyalaya