Summary
Overview
Work History
Education
Skills
Websites
Activities
Work Portfolio
Training
Accomplishments
Additional Information
Interests
Timeline
Hi, I’m

Bhaswati Bose

Journalist
Pune
Bhaswati Bose

Summary

Successful Intern Reporter with experience writing in-depth stories. Dedicated to providing accurate reporting by checking facts and relying on trustworthy sources. Personable communicator when holding interviews with subjects or collaborating with colleagues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
years of professional experience

Work History

The Hindu

Intern Reporter
02.2019 - 12.2019

Job overview

  • Reporter in the print media industry, contributing to the sourcing, verification, and analysis of newsworthy information while crafting engaging and reader-centric news stories.
  • Compiled and organized findings to create compelling and coherent stories, ensuring accuracy and relevance.
  • Crafted news stories with a keen understanding of the reader's perspective, enhancing engagement and readability.
  • Successfully handled assigned tasks and proactively investigated news leads and tips to uncover impactful stories.
  • Adhered rigorously to journalism's ethics and codes, upholding the highest standards of integrity and accountability.
  • Captured excellent photos to provide imagery for stories.
  • Attended numerous press conferences to gather relevant information.
  • Shot video to accompany stories.
  • Completed research, compiled data, and assisted in timely reporting.
  • Selected material to develop interesting and professional presentations for different formats.
  • Developed relationships with sources and contacts to gain additional insight.
  • Planned and conducted research and pitched long-form stories to promote investigative news topics.
  • Reported from field locations and wrote stories under tight deadlines.
  • Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
  • Collaborated with editors and other staff members to refine story angles and content.
  • Attended press conferences and other media events to gather relevant information and quotes for stories.
  • Participated in editorial meetings to discuss story ideas and content.
  • Edited, proofread and fact-checked content for accuracy.
  • Researched and analyzed newsworthy events, trends and issues.

Mantralaya

Public Relations Specialist
08.2017 - 11.2017

Job overview

  • Public Relations (PR) role in direct collaboration with esteemed ministers of the Maharashtra State Government, gaining valuable insights into the operations of the state administrative headquarters (Mantralaya).
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Coordinated press releases and handled press inquiries
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.
  • Wrote press releases for routine use and crisis management.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.
  • Helped with photo and video production and performed visual and sound editing tasks.
  • Produced and distributed internal and external communications.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and media messages.
  • Conducted market analysis and monitored competitive activity.
  • Raised brand awareness through consistent marketing efforts and product campaign launches.
  • Developed innovative marketing and PR strategies.
  • Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
  • Built professional relationships with distributors, customers and media staff by attending trade shows.
  • Consulted with advertising agencies to arrange promotional campaigns in various types of media.
  • Wrote press materials and delivered presentations to media representatives.
  • Coordinated and managed sponsorships and sponsorship activation.

Masters Thesis

Student
12.2017 - 04.2018

Job overview

  • Conducted extensive research on the "Media's Influence on Body Image in Matrimonial Sites: Impacts on Prospective Candidates."
  • Executed a comprehensive large-scale survey using IBM SPSS software for meticulous data analysis, leading to well-founded conclusions.
  • Worked in team environment to maintain high levels of productivity.
  • Conducted research projects, gathering data and information from a variety of sources.
  • Studied topics using scientific methods to contribute to ongoing research.
  • Took extensive notes to document lessons and further solidify learning objectives.
  • Completed projects and submitted research proposals to propel personal learning ambitions.

Hewlett Packard

Client Relation Officer

Job overview

  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Liaised with clients across USA & UK region by phone to meet client needs and define expectations.
  • Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
  • Facilitated meetings and discussions between clients, sales and delivery teams.
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.

Learning Compass

Trainee

Job overview

  • Etiquette and English Language Trainer.
  • Learned new materials, processes, and programs quickly.
  • Acted with integrity, honesty and knowledge to promote culture of company.

Citi Bank

Customer Support Representative

Job overview

  • Specialized in client support, retention, and marketing research for credit cards in Ahmedabad, India.
  • Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
  • Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
  • Shared strategic insights with interdepartmental teams regarding customer experience and service-related trends to improve service delivery.
  • Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
  • Resolved customer complaints by distinguishing, prioritizing and reporting issues.
  • Liaised with internal teams to resolve customer concerns, escalate issues and serve as company ambassador.

Education

University of Mumbai
Mumbai, MH

Master of Arts in Communication & Journalism

University Overview

Bangalore University

Bachelor of Arts - Communicative English

University Overview

Skills

Business Communicationundefined

Websites

Activities

Activities
  • LCE-Participation in Inter House Elocution
  • Leadership Training Service- Completed 3 years
  • Conflict Resolution and Mediation Training
  • Coordinator in College Media Communication Festival
  • Paper Presentation, Debate Participation
  • Subaltern Representation in an international conference held at the University of Bangalore, India.

Work Portfolio

Work Portfolio
To access my work samples please CLICK HERE.

Training

Training
Selected to participate and assist in the organization of the International conference held in Mumbai (9-11 January 2017): ICDC- International Conference on Disability Communication, Perspectives and Challenges in the 21st Century (ICDC-2017). The conference was organized by the Dept. of Communication & Journalism, University of Mumbai, India in collaboration with AYJNIHH, Bandra, Mumbai, India and the research group at Jönköping University, Sweden

Accomplishments

Accomplishments
  • LCE-Participation in Inter House Elocution
  • Leadership Training Service- Completed 3 years
  • Conflict Resolution and Mediation Training
  • Coordinator in College Media Communication Festival
  • Paper Presentation, Debate Participation
  • Subaltern Representation in an international conference held at the University of Bengaluru, India.

Additional Information

Additional Information

Chosen to actively participate in and contribute to the coordination 0f the International conference held in Mumbai (9-11 January 2017) : ICDC- International Conference on Disability Communication, Perspectives and Challenges in the 21st Century (ICDC-2017). The conference was organized by the Dept. of Communication & Journalism, University of Mumbai, India in collaboration with AYJNIHH, Bandra, Mumbai, India and the research group at Jönköping University, Sweden.

Interests

Reading

Writing Journal

Travelling

Timeline

Intern Reporter
The Hindu
02.2019 - 12.2019
Student
Masters Thesis
12.2017 - 04.2018
Public Relations Specialist
Mantralaya
08.2017 - 11.2017
Client Relation Officer
Hewlett Packard
Trainee
Learning Compass
Customer Support Representative
Citi Bank
University of Mumbai
Master of Arts in Communication & Journalism
Bangalore University
Bachelor of Arts - Communicative English

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Bhaswati BoseJournalist