BHATLURI RAJASEKHAR
Hyderabad,Telangana
Summary
Seeking challenging assignments in Technical Support, Project Management, Quality Control, Regulatory Reporting, FDA Compliance, Quality Assurance, Risk Management, and Customer Satisfaction Index within a reputed organization in the Medical Device Industry.
Offering 14 years of experience in: Technical Support Quality Control Operations & Maintenance Client Relationship Management Project Management Regulatory reporting Product support Business Development Project Execution Compliant handling FDA Compliance reporting 14 years of diverse professional experience in Technical Support, Project Management, Quality Control, Operations & Maintenance, Regulatory Reporting, and Business Development. Currently serving as a Senior MDR/Vigilance Specialist at Medtronic, with proven expertise in regulatory compliance and complaint handling. Skilled in enhancing project efficiency by optimizing resources and deploying appropriate instruments to meet project requirements. Strong expertise in communication, leadership, man management, and strategic planning. Proficient in database management, complaint analysis, trend identification, and evaluating complaints, ensuring audit-ready and accurate reporting.
Overview
14
14
years of professional experience
Work History
Sr. MDR/Vigilance Specialist
M/s Medtronic
Hyderabad
07.2022 - Current
Senior Engineer (Customer Support)
M/s GMMCO Ltd.
Bailadila, Chhattisgarh
06.2011 - 05.2015
Deputy Manager - After Market Technical Support
M/s VE Commercial Vehicles Ltd
Indore
05.2015 - 02.2018
Customer Care Manager
M/s Mahindra & Mahindra Ltd
02.2018 - 01.2019
Area Service Manager
M/s Suzuki Motorcycle India Ltd
01.2019 - 03.2020
Area Service & Parts Manager - South Region
M/s Nissan Motor India Ltd
Hyderabad
03.2020 - 06.2022
Education
B.Tech. - Mechanical
Jawaharlal Nehru Technological University
01.2011
IPE - MPC
Nalanda Junior College
01.2007
X -
Z.P.H School
01.2005
Skills
- Technical Support
- Quality Control
- Operations & Maintenance
- Client Relationship Management
- Project Management
- Regulatory Reporting
- Product Support
- Business Development
- Project Execution
- Complaint Handling
- FDA Compliance
- Compliance Reporting
- Regulatory Compliance
- Project Efficiency Optimization
- Communication
- Leadership
- Man Management
- Strategic Planning
- Database Management
- Complaint Analysis
- Trend Identification
- Audit-Ready Reporting
- Risk Management
- Cross-Functional Collaboration
- Training and Development
- Stakeholder Management
- Strategic Communication
- Continuous Improvement
Growth Path
- Graduate Engineer Trainee, 06/01/11, 12/31/12
- Senior Engineer - Customer Support, 01/01/12, 01/31/14
- Assistant Manager - Customer Support, 01/01/14, 05/31/15
- Technical Support Manager - After Market, 05/01/15, 02/28/18
- Customer Care Manager - After Sales, South Region, 02/01/18, 01/31/19
- Area Service Manager - Aftersales, 01/01/19, 03/31/20
Personal Information
Date of Birth: 07/04/89
Languages
- English
- Telugu
- Hindi
Operational Excellence
Successfully maintained the RS SDM Box, ensuring timely assignment and processing of complaints., Achieved zero findings in audits and error-free QA performance., Reviewed work instructions and implemented redline updates for process enhancement.
Key Result Areas
Spine Track Flex Guard, A0011796, Developed an innovative concept integrating advanced sensor technology, data analysis algorithms, and telehealth capabilities to enhance post-surgical spinal alignment, accelerate recovery, and reduce long-term pain., Headphone Augmentation for Healthcare Applications, A0012183, Proposed an innovative use of Bluetooth earbuds to measure bio signals in the head region, creating a wearable solution for various healthcare applications., Collaborated with the Technology Team to implement Kaizen principles and optimize work assignments through automation., Delivered essential backend support for multiple external and internal audits, recognized for contributions ensuring successful audit outcomes with no findings., Actively engaged in the Next Gen GCH project, supporting time study recordings for Spine, ENT, and PSS., Supported the literature project by conducting essential time studies and delivering training and updates to the team on process changes.
Timeline
Sr. MDR/Vigilance Specialist
M/s Medtronic
07.2022 - Current
Area Service & Parts Manager - South Region
M/s Nissan Motor India Ltd
03.2020 - 06.2022
Area Service Manager
M/s Suzuki Motorcycle India Ltd
01.2019 - 03.2020
Customer Care Manager
M/s Mahindra & Mahindra Ltd
02.2018 - 01.2019
Deputy Manager - After Market Technical Support
M/s VE Commercial Vehicles Ltd
05.2015 - 02.2018
Senior Engineer (Customer Support)
M/s GMMCO Ltd.
06.2011 - 05.2015
B.Tech. - Mechanical
Jawaharlal Nehru Technological University
IPE - MPC
Nalanda Junior College
X -
Z.P.H School