Bhautik Patil

• Provided advanced technical support for hardware, software, operating systems, and network troubleshooting, ensuring quick resolution and minimizing downtime.
  Managed IT infrastructure and performed system administration for PCs, servers, and networks, ensuring high availability, security, and compliance with company policies.
  Configured, monitored, and maintained network devices (e.g., routers, switches, firewalls) and optimized network performance through troubleshooting and regular upgrades.
  Performed system updates, patches, backups, and disaster recovery planning to ensure data integrity and IT system security while improving overall system performance.
  Delivered remote desktop support and implemented secure remote access solutions for work-from-home employees, resolving IT issues and ensuring business continuity.
  Set up and maintained conference room technology for meetings and events, ensuring reliable video conferencing and audio-visual support for seamless communication.
  Led IT onboarding for new hires, including desktop/laptop setup, user account management, email configuration, and training on IT policies and best practices.
  Collaborated with external vendors for hardware and software procurement, ensuring cost-effective solutions and managing vendor relationships to support ongoing IT needs.

• Installed and configured computer hardware, software, systems, networks, printers, and scanners, ensuring optimal performance and security.
• Diagnosed and resolved system and network issues, including hardware and software faults, using advanced troubleshooting techniques.
• Monitored and maintained computer systems and networks, ensuring compliance with security policies and mandatory regulations.
• Provided technical support across the company, including in-person and remote assistance, and managed user setup and system configurations.
• Coordinated with external vendors for service-related tasks, handling repairs and replacements of IT components as needed.
• Maintained comprehensive records of IT systems and assets, managing approximately 250+ desktops, laptops, and 75+ printers.
• Implemented improvements to enhance system performance and security, contributing to overall operational efficiency.

• Collaborated with technology teams to design and build custom computer systems, including network systems and routers, ensuring seamless integration with existing software applications.
• Conducted thorough testing and evaluation of integrated hardware systems, troubleshooting issues with solid-state and rotational storage devices to optimize performance.
• Monitored production and quality assurance processes to guarantee accuracy of computer hardware designs and recommended suitable systems based on user needs.

• Designed computer hardware components and peripheral devices.