BHAVANA PATEL

• Supported all computer lab operations.
• Handled lab equipment, cleaned keyboards, monitors, and disk drives.
• Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
• Optimized printer performance through regular maintenance checks and calibration routines.
• Consistently met deadlines for projects involving hardware installation and software deployment in the lab environment.
• Reduced downtime during peak hours by promptly addressing technical issues and escalating complex problems when necessary.
• Enhanced computer lab efficiency by maintaining and troubleshooting hardware and software issues.
• Promoted digital literacy among students by guiding them in using various software programs.
• Conducted regular equipment audits to identify obsolete or malfunctioning hardware for replacement or repair.
• Provided support during special events requiring computer lab usage, ensuring seamless setup and operation throughout the event duration.
• Maintained a clean, organized workspace to promote a positive learning environment for all users.
• Ensured smooth operation of the lab, effectively managing equipment inventory and usage.
• Collaborated with IT department to implement new technology solutions for improved lab functionality.
• Assisted in deployment of new software, leading to more efficient lab operations.
• Streamlined access to computer resources, facilitating smoother research and learning processes for students.

Project : get Feedback (Mobile Application) Operating System : iOS 7+
Device : iPhone 5, 6, and 6+ screen sizes

DESCRIPTION :

• Give Feedback is a mobile application that allows users to anonymously give, solicit and receive feedback, as well as share advice and experiences in a professional setting.
• Users must be signed in via LinkedIn to use get Feedback.
• The name get Feedback captures the essence of the app as it focuses on helping professionals give and receive feedback in order to better themselves in a professional work environment.
• In give Feedback, after new users sign up for an account via LinkedIn, they will either have to input a PIN (or tap on a deep link via email), if they were invited to join give Feedback by an existing give Feedback user, or enter their email address if they don't have a PIN. All feedback given, whether solicited (requested) or unsolicited, is anonymous to all users.
• There are three high- level steps to using give Feedback:
  Solicit (request) feedback
  Give feedback
  Comment/vote on feedback
• There will be an Admin Portal for administrators. The Admin Portal will allow the app owner to view app data such as feedback (type, text, sender, recipient, time, etc.) and users, including who sent feedback to whom.
• It will allow the app owner to block or remove inappropriate feedback and users, as well as send push notifications to specific users (or the entire user base).
  
  Key Responsibilities:
  Understanding SRS and create high level test scenarios.
  Test Case Writing.
  Performed GUI and Functional Testing.
  Test execution & Defect Reporting.
  Performed integration, system and regression testing.
  Reported bugs through ‘Mantis V 0.19.0' bug tracking system and analyze the bug reports.
  Generate different kind of test reports.

• Operating System : Windows XP
• Database : SQL Server 2000, SQL Server 2005
• Tools/GUI/Others : Php 5.0, macromedia Dreamweaver 8, Wimp server 2.0, SQL-2008 Duration : 6 Months
  
  DESCRIPTION : Online Food Order & provide service for customer, customer can take online order for food and get home delivery site also provide live chat, blog, and contact-us information different hotel can register in that site and add your detail and can get global customer many service provide like view all hotel special, search hotel by city, area, time, category and customer select hotel and purchase the item in that hotel. Hotel can manage your customer add your item detail and site admin manage entire
  site.
  
  Key Responsibilities:
  ⦁ Test Case Writing.
  ⦁ Performed GUI and Functional Testing.
  ⦁ Test execution & Defect Reporting.
  ⦁ Performed integration, system and regression testing.
  ⦁ Reported bugs through ‘Mantis V 0.19.0' bug tracking system and analyze the bug reports.

• Final Grade: 62.35%
• HNGU, 2013 from North Gujarat University

• Final Grade: 64.66%
• Recipient of First Class, 2011