Bhavani Ganti
Manager, Team Leader-BPO, Voice Coach-BPO, Real Estate Sales
Cyberabad
Summary
Dynamic leader with a proven track record at GAIA Realtors, excelling in team management and project efficiency. Skilled in problem-solving and operations management, I fostered a positive work environment that enhanced employee engagement and retention. Adept at mentoring, I successfully developed high-performing teams and streamlined processes for improved productivity.
Comprehension of Market trends and adapting efficiently.
Overview
23
23
years of professional experience
Work History
Director
GAIA Realtors
04.2021 - 06.2025
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Provided End to end service for Real estate Transactions
Partner
RE/MAX
11.2014 - 03.2020
- Collaborated with colleagues and support staff to maximize team efficiency.
- Monitored partner performance and provided feedback on areas of improvement.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Business Development activities such as the Franchise Plan presentation to Prospectives
- Recruitment of Individual Freelancers to increase the Broker Agent base.
- Accredited TTT from RE/MAX LLP India
- Mentored in running and establishing of RE/MAX franchise branches.
Operations Manager (Customer Services), Voice /Senior Quality Analyst
HSBC Electronic Data Processing
10.2002 - 12.2009
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Education
MBA - Human Resources Management
04.2001 -
Bachelor in Commerce - Commerce
04.2001 -
- Member of AIESEC- International Student Organisation, 1997 to [1999]
Skills
Problem-solving:
Project management
Operations management
Team management
Mentoring
Business Development
Traning
Timeline
Director - GAIA Realtors
04.2021 - 06.2025
Partner - RE/MAX
11.2014 - 03.2020
Operations Manager (Customer Services), Voice /Senior Quality Analyst - HSBC Electronic Data Processing
10.2002 - 12.2009
Kasturba Gandhi College For Women - MBA, Human Resources Management
04.2001 -
Kasturba Gandhi College For Women - Bachelor in Commerce, Commerce
04.2001 -