Bhavani Karthik
Pune
Summary
A career spanning (15+ years of total experience), 13 years in Workforce / Resource Management & PMO with experience in Staffing and Talent Optimization, 10+ years of management experience in large corporates in various roles, a very strong experience in customer facing roles including large US and UK clients, experienced in support projects and infrastructure project and has executed end-to-end multiple projects successfully also has demonstrated leadership skills in planning and executing programs with professional integrity & a passion to win.
Overview
1
1
Certification
Work History
Resource Manager
Annalect India (Omnicom Group of Companies)
- Responsible to cater to the staffing needs of Technology function
- Focus & fulfill the demands & forecast, internal movements, external hiring
- Connect on a daily / weekly basis with the stakeholders to understand the requirement & raise the requisitions accordingly, plan pipeline
- Coordinate with teams like PMO, Finance, Client Success teams, Talent transformation
- Work & populate all the required reports for the Tech Management on the open demands
- Manage the internal Bench & project them for pipeline and existing requirements
- Weekly connect with resources on aspirations & upskilling, keep warmth within the bench
- Work on Org level tools like Allocation Master, ICIMS, coordinate on the IJP process
- Upload the Tech Utilization reports on Power Bi
- Build Resume Repository for the unit
- Managing resource conflicts
- Collab with L&D team on training needs & upskill the bench resources & graduate trainees
- Play a crucial role at the time of PMS.
Workforce Manager
LTIMindtree
- Responsible to cater to the staffing needs of CG Unit in a POD structure within the LTI organization space
- Tool specialist with people management tools inbuilt by LTI (Imanage, Ifullfill, SuccessFactors, ICore) Effectively managed assignments of internal resources mapped to varied competencies & rotation of resources on bench to be mapped to critical business demand
- Effective management of ramp downs from large accounts and proactive mapping of alternative assignments to these associates
- Ensured timely sync up with the senior leads both within the Verticals and Competencies and prepared reports to facilitate easy interpretation of complex data
- Coordinate with recruitment teams – Contracting and Lateral Recruitment to achieve the external fulfillment numbers planned as per projections by the operations team
- Liaison with Internal customers on rotation of resources & effective co-ordination with the internal HR teams
- Reflecting hiring capacity in the resource management tools
- Coordinate Campus hiring, Internal movements, drives along with the recruitment team
- Manage Bench resources effectively, Assign trainings on skillset specific, Tenet training (Unit wide) Coordinate with L&D and propose pool resources and track them to closure, Check on their interview readiness before the client interview
- Handle Pool resources goals and appraisals, Success stories in getting them assigned to projects.
RMG Assistant Manager
Capita Software’s Pvt Ltd.
- Responsible to cater to the staffing needs of Capita Digital Software Development space within the organization
- Effectively managed and built an internal tool called CAPRES (Capita Resource Management) to enhance the tool-based automation workstyle
- Effectively managed assignments of internal resources mapped to varied competencies & rotation of resources on bench to be mapped to critical business demand
- Effective management of ramp downs from large accounts and proactive mapping of alternative assignments to these associates
- Ensured timely sync up with the senior leads both within the Verticals and Competencies and prepared reports to facilitate easy interpretation of complex data
- Coordinate with recruitment teams – Contracting and Lateral Recruitment to achieve the external fulfillment numbers planned as per projections by the operations team
- Liaison with Internal customers on rotation of resources & effective co-ordination with the internal HR teams
- Reflecting hiring capacity in the resource management tools
- Coordinate Campus hiring, Internal movements, drives along with the recruitment team
- Connect daily with PMO’s & stake holders to ensure the right resource is assigned to projects and is working against deadlines, and is retained on projects from start to finish
- Move away from an individual transaction-based approach to project-based fulfillment mode
HR Team Lead
Real Foundations
- Managing full-cycle recruitment functions within the organization to include: requisition process, posting positions, sourcing, pre-screening, interviewing, pre-employing assessments, background check process, job offers, new employee orientation, and onboarding
- Assessed skill level of prospective candidates, conducted interviews, and discussed job responsibilities
- Support recruiting efforts & assist with recruiting as needed globally
- Work with hiring managers on recruiting planning meetings
- Created job descriptions
- Efficiently and effectively fill open positions and keep the team updated
- Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation
- Research and recommend new sources for active and passive candidate recruitment
- Conducting new employee orientation to foster positive attitude toward Real Foundations goals
- Maintaining positive working relationships with employees and executives
- Support HR generalist activities
- Posted employment opportunities with various employment websites
- Work on recruitment metrics on a weekly basis and share the dashboard reports.
Business Support Lead (GWBT)
Bank Of America
- Handled a large program of 150 associates which includes 3 Delivery heads
- Managing a team of 14 associates including Developers and testers who are part of the L3 team
- From the Project management Perspective involved in Transition management and supporting the project function from offshore
- Part of the daily business calls with the LOB’s to discuss on the new opportunities for offshore
- Single of point of contact for resource planning, infrastructure, team formation and complete transition set up for projects moving from onshore and new projects getting commenced from offshore
- Developed project budgets and assisted with the preparation of budget forecasts
- Developed, implemented, and managed project plan and insured completion of milestones within the time, cost and scope
- Weekly status report with metrics for Defect Management with stakeholders
- Monitored and managed multiple projects while maintaining quality guidelines
- Coordinated with clients to prepare project presentations
- Resource management including resource estimates, manage the hiring tracker, training plans, performance management, and resource loading and offloading
- Arrange for Team building activities on a quarterly basis
- Chair a weekly RCA meeting to identify and fix the root cause of recurring issues on a need basis.
PMO – Resource Management
Tech Mahindra Ltd
- Travelled US to work with customers to complete and sign off resource planning & execution phase of BU
- Developed project budgets and assisted with the preparation of budget forecasts
- Transitioned the complete MDES program from onshore to offshore
- Provide updates in the governance call along with all the PMs and business stakeholders on the current status of the tasks
- Resource management including resource estimates, manage the hiring tracker, training plans, performance management, and resource loading and offloading
- Resource Management - Recruitment Tracker, Resource Database, share resource profiles for suitable openings at project level, co-ordinate with IBG & CES Operations & financials of 2 programs which together consists of 1000+ employees’ onsite & offshore
- Project Allocation/De-allocation, SO Creation, JO Creation, Circle Transfer Request, Lateral Hire, VPO Process, and On-boarding / Off-boarding process
- CMPM is as an AT&T client-side inbuilt tool which helps us to calculate the efforts put in by each resource daily which is then consolidated as a report in the month end which helps us conclude the invoicing activity for each month by the PMO team
- SubCon Analysis is another important parameter which has to be maintained on a monthly basis as this helps us achieve Contractual targets with Vendors
- Rewards & Recognition Management.
PMO/ HR Admin
Zylog System
- Co-ordinate with the project managers for any project management issues, HR Department, ADMIN Department, FINANCE Department, and External CONSULTANCIES
- Time Sheet Management Resource Management, Update all the resource related details in the Project Management HRMS tool
- Onboarding campus recruited resources and deploy them into projects after the training assessment is completed
- Share a complete training plan for the fresher associates and the Management resources as per the company standards for meeting the audit commitments according to various clients
- Interview screening processes and end to end coordination
- Reward and Recognition Management
- (Scorecard ratings & Achievements) Employee Welfare Management
- Appraisal Activities: To prepare the appraisal Questionnaire, Validate the KPI for the Project Managers, Project Leaders
- And to keep a track of Weekly assessment reports of teams
- Arrange rewards for team members depending on their monthly score cards.
PMO/ Jr.RMG
Mphasis
- Assisting a PM who is in the Plano SMC or Datacenter (place where the servers of the clients are hosted) in Change Incident management
- Assist PM’s in opening the change tickets, following up the status of the tickets & closing those tickets
- Ageing of servers are tracked and send a note to the PM's to take the necessary action
- Open Incident tickets for the server which has some issues and assign them to the respective System Administrators
- Workforce Management for the Best Shore Team (Internal Team): Collecting the CFRs of the newly joined resources and forwarding it to the managers to find an opportunity to place then in a project
- Arrange Classroom-based training sessions
- Maintain reports on training hours completed by the Team members, Certifications completed by the Team members also Client appreciations mails as part of Newsletter
- Knowledge sharing with the members who are new to the PPMG process
- Monthly PPMG news release SPOC
- Support the Internal HR Team of Mphasis
- Track the new resources information and support the other internal projects by deploying resources.
Education
B.COM -
S.V.UNION COLLEGE, PUNE UNIVERSITY
01.2010
H.S.C -
S.V.UNION COLLEGE, JUNIOR STATE BOARD
01.2006
S.S.C -
NOS, NOS BOARD
01.2004
Skills
- Hard working with a patient nature and excellent inter-personal skills
- Proficiency in human resource and project management
- Ability to use technology (analytics tools, CRM, PSA or resource management software)
- Knowledge of applicable labor laws
- Ability to prioritize and manage multiple tasks efficiently
- Critical thinking, analytical and forecasting skills
- Conflict-resolution and problem-solving skills
- Flexibility and good decision-making skills
Languages
Tamil
Hindi
Marathi
English
Malayalam
Personal Information
- Passport Number: L4327437
- Date of Birth: 02/03/89
- Gender: Female
- Marital Status: Married (April 2010)
Certification
Generative AI in HR
Timeline
Resource Manager
Annalect India (Omnicom Group of Companies)
Workforce Manager
LTIMindtree
RMG Assistant Manager
Capita Software’s Pvt Ltd.
HR Team Lead
Real Foundations
Business Support Lead (GWBT)
Bank Of America
PMO – Resource Management
Tech Mahindra Ltd
PMO/ HR Admin
Zylog System
PMO/ Jr.RMG
Mphasis
B.COM -
S.V.UNION COLLEGE, PUNE UNIVERSITY
H.S.C -
S.V.UNION COLLEGE, JUNIOR STATE BOARD
S.S.C -
NOS, NOS BOARD