Bhavani Manchala

Sala Excruciate

Raichur

Summary

Dynamic sales professional with a proven track record at Vivifi, achieving sales goals through strong client relationships and expert product knowledge. Skilled in problem-solving and communication, I consistently increased monthly sales by 60% while delivering exceptional customer service and fostering loyalty. Committed to driving results and enhancing customer satisfaction.

Overview

years of professional experience

Languages

Work History

Sales Associate

Ahaguru Online Educational Technology

04.2025 - Current

Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.

Customer Service Representative

Teleperformance

01.2023 - 10.2023

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.

Sales Executive

Vivifi

06.2022 - 10.2022

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Education

Bachelor of Science -

Gulbarga University

Yadgiri

08-2017

Skills

Problem-Solving: Ability to identify and resolve complex issues

Communication: Excellence in both written and verbal interaction

Leadership: Guiding teams toward a shared goal, even without a formal title

Time Management: Prioritising tasks to meet strict deadlines

Transferable Soft Skills: Employers prioritize versatile traits like problem-solving, communication, leadership, and time management

Quantifiable Accomplishments: Use numbers to prove your impact Instead of "improved sales," say "increased monthly sales by 60%"

Timeline