Bhavani Udaiyar
Mumbai
Summary
Obtain a responsible position in an organization with the best capabilities, skills, and knowledge. To Build a long-term career growth with your company.
Overview
2
2
years of professional experience
Work History
Customer Support Operation
firstsource solutions
Mumbai
08.2023 - Current
- Providing exceptional support to clients.
- Handling the quality of colleagues regarding cases.
- Collaborating with the team leader to improve targets and performance.
- Analyzed business processes to identify areas for improvement and develop solutions to address them.
- Created reports on performance metrics such as inventory levels, production output, customer service ratings.
- Coordinated with cross-functional teams to ensure smooth operations.
Accountant and Customer Support
Internet service provider
Mumbai
07.2022 - 08.2023
- Providing exceptional customer service and support to clients.
- Handling inquiries and resolving issues promptly to ensure customer satisfaction.
- Collaborating with team members to achieve performance targets, and improve service delivery.
- Quality analyst regarding the working process of subordinates and the workflow.
Education
Bachelor of Commerce (B. Com) -
Valia College Commerce and Arts
01.2023
HSC -
Gyan Kendra Science and Commerce
01.2020
SSC -
Guru Tegh Bahadur public school
01.2018
Skills
- Proficient in Computer Basics
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Strong Interpersonal Communication
- Rapid Learner
Disclaimer
I hereby declare that the above information submitted is true as per my knowledge., Mumbai, 10/26/24, Bhavani Udaiyar
Timeline
Customer Support Operation
firstsource solutions
08.2023 - Current
Accountant and Customer Support
Internet service provider
07.2022 - 08.2023
Bachelor of Commerce (B. Com) -
Valia College Commerce and Arts
HSC -
Gyan Kendra Science and Commerce
SSC -
Guru Tegh Bahadur public school
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