Detail-oriented professional with experience in customer service, content creation, and back-office operations. Skilled in handling inbound calls, managing patient data, and performing front desk duties, including billing, POS transactions, and cash handling. Adept at multitasking and ensuring smooth day-to-day operations.
✔ Data Entry & Record Management
✔ Patient History Upload & TRF Paper Checking
✔ Billing, Invoicing & POS Transactions
✔ Cash Handling & Reconciliation
✔ Front Desk & Reception Management
✔ Handling Inbound Calls & Client Assistance
✔ Strong Verbal & Written Communication
✔ Content Writing & Social Media Management
✔ WhatsApp & Email Marketing Campaigns
✔ Brand Promotion & Engagement
✔ Microsoft Office Suite (Excel, Word, PowerPoint)
✔ CRM & POS Software Management
✔ Digital Marketing Knowledge