Bhavesh Chauhan

RCM Operations & AR Management

• Manage end-to-end Revenue Cycle operations including Billing, Posting, AR Follow-ups, Denial Resolution, and Credentialing
• Handle multi-specialty practices including Mental Health, Substance Use Disorder, Internal Medicine, Podiatry, Gynecology, and Rheumatology
• Perform detailed account health analysis covering charge volume, collections, AR aging, payer mix, and revenue trends
• Work on complex denials, payer rejections, and escalations to improve reimbursement outcomes

Process Improvement & Team Leadership

• Designed standardized AR tracking formats to improve productivity, visibility, and accountability
• Conduct random audits on billing and payment posting to reduce recurring denials and errors
• Train freshers and remote team members on RCM workflows, AR strategies, and compliance standards
• Allocate daily tasks, monitor team performance, and provide quality feedback

Client & Financial Management

• Lead weekly client meetings to review revenue performance, AR status, and operational improvements
• Manage complete client onboarding including system setup, SOP creation, workflow planning, and production transition
• Prepare monthly client invoices for FTE-based and revenue-based models
• Develop revenue dashboards including charges, payments, AR aging, DSO, and trend analysis

Systems & Tools: NextGen, eClinicalWorks (eCW), Kareo/Tebra, Athena, OfficeAlly, ClaimMD, Waystar, TherapyNotes, DrChrono, CollaborateMD, SimplePractice, TheraNest, MEDENT, Jane

• Managed daily AR follow-ups, denial resolution, and clearinghouse/payer rejections
• Analyzed daily and weekly AR reports to identify and resolve billing and posting discrepancies
• Prepared AR query sheets and coordinated with clients for resolution of claim issues
• Handled patient inbound and outbound calls for COB verification, billing clarification, and payment follow-ups
• Assigned work to team members, conducted quality audits, and ensured adherence to billing guidelines

Software: NextGen, AdvanceMD
Specialties: Podiatry, Internal Medicine, Lab Services, Mental Health

• Reviewed and organized patient medical records to support accurate billing and coding
• Maintained chronological medical documentation including H&P, discharge summaries, lab reports, authorizations, and orders
• Assisted denial resolution by identifying missing or incorrect documentation
• Supported team training, work allocation, and coordination of daily operational tasks

Awards & Recognition

• Outstanding Performance Award (2019)
• Outstanding Performance Award (2020)
• Outstanding Engagement Award (2021)