Summary
Overview
Work History
Education
Skills
Timeline
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Bhavesh Karn

Bhavesh Karn

Team Leader (BPO- Chat Process/Operation)
Darbhanga

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Multi-tasking Team Leader well-known for executing successful, new Type initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Team Leader

Nature Technologies Private Limited
Kolkata
07.2015 - 10.2022
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

Diploma (1 Year) - Microsoft Office And Internet

Global Computer Education Center
Khadiya (Sonebhadra, U.P)
04.2004 - 03.2005

Bachelor Of Computer Applications - Computer And Information Sciences

Makhanlal Chaturvedi University
Bhopal (M.P)
07.2005 - 12.2008

High School - Maths

Government High Secondary School
Singrauli (M.P)
07.2000 - 03.2001

Higher Secondary School - Maths

Ganga Intermediate College
Allahabad
07.2003 - 03.2004

Skills

Client Service

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Timeline

Team Leader

Nature Technologies Private Limited
07.2015 - 10.2022

Bachelor Of Computer Applications - Computer And Information Sciences

Makhanlal Chaturvedi University
07.2005 - 12.2008

Diploma (1 Year) - Microsoft Office And Internet

Global Computer Education Center
04.2004 - 03.2005

Higher Secondary School - Maths

Ganga Intermediate College
07.2003 - 03.2004

High School - Maths

Government High Secondary School
07.2000 - 03.2001
Bhavesh KarnTeam Leader (BPO- Chat Process/Operation)