Bhavesh Khadodara
Mumbai
Summary
Experienced analytical accounting professional skilled in quantitative
analysis, accounting, budgeting, and forecasting. Proficient
communicator adept at collaborating with diverse business
stakeholders to drive organizational success. Actively seeking a
challenging role within a respected organization that offers
opportunities for skill development, knowledge expansion, and
practical application of my learning.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bureau Accounts Associate
Willis Towers Watson
07.2022 - 07.2024
- Actioning Contra Allocation,Net Settlement,DNR & Cash Allocation requests received from various clients.
- Handled reconciliation of 3 Bureau Markets-ILU,LIRMA, & LPSO.
- Encoding Bureau Cashes & setting up auto allocation once posted from Cashiers Team.Providing Clear Funds to clients for further payments to be made.
- Extraction of daily,weekly,fortnightly, & monthly reports for cash allocations,contra deletions & releasing of signings for pending entries once client funds are received.
- Liaising with Capgemini for Auto-Run process of files and completing the remaining extraction process manually.
- Raising queries with Bureau Submission Team & Claim Handlers for appropriate solutions regarding incorrect signing details.
- Releasing funds via XIS & raising query with DXC for unreleased signings due to error received.
- Handling release requests received from Aerospace Premium Teams & Other Carriers.
- Keeping a track on Funding & Inter Group funding requests and prompt actioning for meeting the PPs.
- Co-ordinating with Quality Team for overrides,approvals & payments.
- Raising SMART Approvals on Sanctioned Entry & taking necessary action in order to meet the TAT.
Phone Baking Officer
ICICI Bank Pvt Ltd
08.2021 - 06.2022
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed sensitive customer data and ensured compliance with NSDL and UIDAI portals, ensuring accurate updates and document handling.
- Delivered exceptional service by empathizing with customers during difficult situations and providing solutions in a timely manner.
- Contributed to sales initiatives by cross-selling relevant bank products and services, meeting monthly targets.
- Navigated complex banking systems proficiently, increasing accuracy of customer data entry and reducing errors.
- Enhanced customer satisfaction by efficiently handling high volume of inbound calls and addressing their banking needs.
- Trained new hires on the system and procedures, sharing best practices for managing customer relations and reducing errors.
- Processed and tracked requests for account changes, resolved issues related to account maintenance, and escalated complex issues to the appropriate department.
Education
Bachelor of Commerce -
B.K Birla College Of Arts, Science & Commerce
Kalyan, India10-2020
Skills
* Excellent computer skills with working knowledge of MS Office
* Data Structuring and visualization
* Demonstrated client focus and results orientation
* Confident, reliable, punctual and a creative person
Certification
1.Power BI Domination 2023
2.MS Advanced Excel 2021
3.Tally Prime 2021
4.MS CIT 2024
5.English Typing 30 WPM - A+ 2024
6.Marathi Typing 30 WPM - A+ 2024
Hobbies
Dance Teaching & Performing, Practising Yoga, Watching & Playing Cricket, Listening Music & Playing few instruments, Travelling across India, Writing Web Content, Theatre Acting, Exploring New Places
Languages
English
Hindi
Marathi
Gujarati
Punjabi
Timeline
Bureau Accounts Associate
Willis Towers Watson
07.2022 - 07.2024
Phone Baking Officer
ICICI Bank Pvt Ltd
08.2021 - 06.2022
Bachelor of Commerce -
B.K Birla College Of Arts, Science & Commerce
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