Bhavesh Rathore
Hyderabad
Summary
7+ years of experience in Hospital Administration, P&L Management, Staff Management and TAT management. Managed Multiple branch operations and administration in top Ophthalmic healthcare providers in India. Facilitated Electronic medical record systems and implemented Business software in multiple branches. Established the Ophthalmic branches from inception and positioned in top 10 branches among 45 Organization centres. Managed the large scale & commercial activity center with high numbers of staffs.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Manager-Operations
Centre for Sight Group of Eye Hospitals
09.2023 - Current
- Executing & handling day-to-day operations for the resources in the branch for efficient & reliant functioning
- Handling the Budgeting and P&L for the multiple branches in the region
- Handling EBITDA & PL statements for the multiple branches in the region for management
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Working on the implementation of EMR throughout the group by extracting details & information of patient data from the multiple branches in the current region
Manager-Operations
ASG Eye Hospital
01.2022 - 09.2023
- Strengthened promotional strategies to drive customer engagement and boost sales
- Merged the operations of other respective departments for the hospital Business Drive
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies
- Created processes for the efficient utilization of the OPD & achieve higher surgeries in the daytime
- Appointment scheduling and doctor's calendar management for effective time utilization and maximizing revenue
Assistant Manager-Operations
Centre for Sight Group of Eye Hospitals
10.2020 - 12.2021
- Worked on submitting MIS reports for multiple branches in the region
- Worked on creating operations policies defined as guidelines, procedures, codes and regulations adopted by management & employees as a guide for workplace activities
- Helped the IT infrastructure team with the Software improvements & change requests required for smooth functioning & compliance
- Improvements and implementation of the Electronic Medical records of the multiple branches within the organization
- Improvised the Counseling process for patients and Optical Conversions by defining standardized processes
- Performed Surprise Audits for other branches to ensure compliance
- Developed and implemented performance improvement strategies and plans to promote continuous improvement in patient retention
- Handled smoothly High-volume Staff Management with immense infrastructure
Senior Executive
Dr. Agarwal's Eye Hospital
11.2017 - 09.2020
- Worked on creating operations policies defined as guidelines, procedures, codes and regulations adopted by management & employees as a guide for workplace activities
- Helped the IT infrastructure team with the Software improvements & change requests required for smooth functioning & compliance
- Improvements and implementation of the Electronic Medical records of the multiple branches within the organization
- Improvised the Counseling process for patients and Optical Conversions by defining standardized processes
- Performed Surprise Audits for other branches to ensure compliance
- Developed and implemented performance improvement strategies and plans to promote continuous improvement in patient retention
- Handled smoothly High-volume Staff Management with immense infrastructure
Education
Masters - Hospital and Health System Management: Hospital Administration And Management
Sri Ramachandra University
07.2015 - 06.2017
Bachelor of Commerce - Financial Accounting
GS College of Commerce and Management
Jabalpur, MP 07.2009 - 06.2012
Skills
Planning and Coordination
Staff Management & Reporting
Medical Product & Inventory Management
Strategic planning
Talent development
Operations management
Resource allocation
Operations planning
Budget oversight
Corporate communications
Accomplishments
- Best Centre Head Award 2019, Among 30 branches for the highest target achievement and EBITDA Contribution Branch.
- Award of Best Branch for Adverse Event reporting and documentation, 2019.
Skills
Excellent, Very Good, Very Good, Very Good, Very Good, Very Good
Timeline
Senior Manager-Operations
Centre for Sight Group of Eye Hospitals
09.2023 - Current
Manager-Operations
ASG Eye Hospital
01.2022 - 09.2023
Assistant Manager-Operations
Centre for Sight Group of Eye Hospitals
10.2020 - 12.2021
Senior Executive
Dr. Agarwal's Eye Hospital
11.2017 - 09.2020
Masters - Hospital and Health System Management: Hospital Administration And Management
Sri Ramachandra University
07.2015 - 06.2017
Bachelor of Commerce - Financial Accounting
GS College of Commerce and Management
07.2009 - 06.2012