Summary
Overview
Work History
Education
Skills
Soft Skills
Certification
Work Preference
Contact
Education and Training
Timeline
Generic

Bhavika Gupta

Data Analyst
Delhi,DL

Summary

Proven Data Analyst with a track record of enhancing workforce efficiency and decision-making at IQOR and Webhelp. Leveraged Python and Power BI to streamline reporting, achieving a 98% forecast accuracy. Demonstrates strong project management and analytical skills, significantly improving resource allocation and operational insights.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IQOR
Noida
11.2023 - Current

Built predictive models to forecast staffing needs, reducing overstaffing by 15%, and improving resource allocation efficiency by 20%.

Developed machine learning models that improved forecast accuracy by 30%, reducing SLA breaches across multiple projects.

Analyzed historical workforce data to identify patterns, cutting idle time by 10% through optimized shift planning.

Implemented advanced analytics dashboards using Python and Power BI, streamlining reporting and decreasing manual effort by 40%.

Automated performance tracking and reporting through scripting, reducing report generation time by 50%.

Designed a real-time anomaly detection system for workforce attrition, improving employee retention by 12%.

Conducted a deep analysis of workforce trends, identifying key drivers of absenteeism, and reducing unplanned absenteeism by 8%.

Led initiatives to optimize staffing levels, resulting in $100K annual savings through efficient resource deployment.

Leveraged machine learning algorithms to predict call volume, enhancing workforce planning accuracy by 25%.

Built a churn prediction model, enabling HR to proactively engage with at-risk employees, decreasing churn by 7%.

Collaborated with HR and operations teams to analyze employee performance, driving a 10% improvement in KPI adherence through data insights.

Partnered with IT to integrate workforce analytics tools, enhancing data accessibility, and improving reporting accuracy by 20%.

Applied time-series forecasting & Exponential smoothing and Correlation Analysis for workforce demand planning, achieving 98% forecast accuracy.

Data Analyst

Webhelp
Gurgoan
12.2019 - 09.2023
  • Developed and executed data-driven project management strategies to optimize resource allocation and utilization.
  • Leveraged historical datasets and trend analysis to build robust forecasting models, enhancing projection accuracy.
  • Designed interactive Tableau dashboards to track and visualize KPIs effectively.
  • Processed and analyzed large-scale datasets to uncover actionable trends, patterns, and correlations, driving business insights.
  • Applied statistical methods to transform raw data into meaningful, interpretable insights.
  • Created dynamic visualizations to enable stakeholders to intuitively understand results from advanced analyses.
  • Delivered data-backed recommendations to support strategic decision-making and business planning.

Vendor Management Analyst

Zomato
Gurgoan
08.2018 - 09.2019
  • Analyzed vendor performance metrics to determine areas for improvement.
  • Conducted periodic reviews of vendors to ensure compliance with contractual obligations.
  • Evaluated supplier market trends to identify cost savings opportunities.
  • Identified ways to improve existing relationships with key suppliers through effective communication strategies.

Education

PGDM in Data Science - Data Science And Analytics

IIIT
07-2024

MBA - Marketing

NMIMS
05-2022

BBA -

Lucknow University
07-2017

Skills

  • Exploratory Data Analysis
  • Data visualization and presentations
  • Predictive modeling
  • Project Management
  • Microsoft Excel
  • Python Programming
  • Power BI
  • Tableau
  • SQL
  • IEX & Calabrio

Friendly, positive attitude

Teamwork and collaboration

Time management

Attention to detail

Dependable and responsible

Flexible and adaptable

Active listening

Soft Skills

- Communication (Client & Within Org.)        - Collaboration and Teamwork

- Adaptability and Learning Agility                 - Critical Thinking & Ethical Judgment

Certification

  • I completed 2 months Bootcamp programs in Python and SQL
  • PGDM in Data science (Specialization in Data Analytics)
  • Capstone Project: Credit_Card_Fraud_Detecion_Capstone

Work Preference

Data Science

Contact

Delhi India

Education and Training

other,Lucknow,other,Mumbai,other,Banglore

Timeline

IQOR
11.2023 - Current

Data Analyst

Webhelp
12.2019 - 09.2023

Vendor Management Analyst

Zomato
08.2018 - 09.2019

PGDM in Data Science - Data Science And Analytics

IIIT

MBA - Marketing

NMIMS

BBA -

Lucknow University
Bhavika GuptaData Analyst