Proven Data Analyst with a track record of enhancing workforce efficiency and decision-making at IQOR and Webhelp. Leveraged Python and Power BI to streamline reporting, achieving a 98% forecast accuracy. Demonstrates strong project management and analytical skills, significantly improving resource allocation and operational insights.
Built predictive models to forecast staffing needs, reducing overstaffing by 15%, and improving resource allocation efficiency by 20%.
Developed machine learning models that improved forecast accuracy by 30%, reducing SLA breaches across multiple projects.
Analyzed historical workforce data to identify patterns, cutting idle time by 10% through optimized shift planning.
Implemented advanced analytics dashboards using Python and Power BI, streamlining reporting and decreasing manual effort by 40%.
Automated performance tracking and reporting through scripting, reducing report generation time by 50%.
Designed a real-time anomaly detection system for workforce attrition, improving employee retention by 12%.
Conducted a deep analysis of workforce trends, identifying key drivers of absenteeism, and reducing unplanned absenteeism by 8%.
Led initiatives to optimize staffing levels, resulting in $100K annual savings through efficient resource deployment.
Leveraged machine learning algorithms to predict call volume, enhancing workforce planning accuracy by 25%.
Built a churn prediction model, enabling HR to proactively engage with at-risk employees, decreasing churn by 7%.
Collaborated with HR and operations teams to analyze employee performance, driving a 10% improvement in KPI adherence through data insights.
Partnered with IT to integrate workforce analytics tools, enhancing data accessibility, and improving reporting accuracy by 20%.
Applied time-series forecasting & Exponential smoothing and Correlation Analysis for workforce demand planning, achieving 98% forecast accuracy.
Friendly, positive attitude
Teamwork and collaboration
Time management
Attention to detail
Dependable and responsible
Flexible and adaptable
Active listening
- Communication (Client & Within Org.) - Collaboration and Teamwork
- Adaptability and Learning Agility - Critical Thinking & Ethical Judgment
Data Science