Bhavika Negi
Pune
Summary
A highly skilled and results-oriented Business Analyst with over 7 years of experience in driving business solutions through strategic collaboration with business and IT partners. Adept in Agile Methodologies, with proven expertise in requirement gathering, strategic planning, and stakeholder management. A proactive team leader with strong communication skills and a knack for optimizing processes and workflows to enhance operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Fidelity National Information Services (FIS)
04.2024 - Current
- Conducted market and competitor research to identify opportunities for enhancing key product features, such as dashboards and landing pages, driving improved user engagement.
- Collaborated with stakeholders to gather requirements, secure approvals, and ensure alignment with business goals.
- Designed and delivered wireframes, working closely with UX designers to produce accessible, industry-standard UI/UX designs.
- Partnered with system architects to develop and finalize high-level and low-level designs, ensuring strategic alignment, and technical feasibility.
- Defined and implemented development approaches to optimize product enhancement workflows.
Lead Business Analyst & SME
Fidelity National Information Services (FIS)
04.2021 - 03.2024
- Led product enhancement initiatives by analyzing client requirements, market trends, and feedback to define feature roadmaps and prioritize updates.
- Conducted gap analysis to identify areas for improvement in product functionalities, ensuring alignment with business goals, and user needs.
- Collaborated with cross-functional teams, including product managers, and developers, to deliver impactful feature enhancements.
- Managed backlog grooming and story analysis to ensure prioritized product improvements aligned with Agile methodologies.
- Documented and analyzed product requirements to support the efficient development and delivery of new features.
- Spearheaded process automation efforts to improve efficiency and reduce redundancies in internal product workflows.
Business Analyst
Fidelity National Information Services (FIS)
04.2018 - 03.2021
- Partnered with high-profile clients, including General Electric, Allianz, and Dell, to elicit and document business requirements through workshops and stakeholder meetings.
- Gained deep insights into the payment lifecycle, bank status response messaging, and ERP integration, enhancing domain knowledge.
- Performed target and gap analysis, worked with Product Owners to prioritize features, and managed backlogs to support Agile development processes.
- Led project requirement walkthroughs with development and QA teams, ensuring clear communication and understanding of business needs.
- Developed robust solutions to meet client requirements for functionality, scalability, and performance, contributing to successful project deliveries.
- Managed delivery processes, including customer demos and support during project go-lives, and provided Hypercare to resolve production issues.
- Streamlined payment processing operations, leading to a 20% decrease in transaction processing time, and a significant enhancement in system reliability.
- Conducted extensive testing, including test data preparation and test case development, increasing automation coverage by 90%.
Associate Analyst
Fidelity National Information Services (FIS)
06.2017 - 03.2018
- Designed detailed data flow and process diagrams to map business requirements into technical solutions.
- Developed and implemented automated testing scripts, reducing manual testing effort by 50%.
- Participated in end-to-end testing, achieving a 99% accuracy rate in identifying and resolving defects.
- Conducted client demos for newly delivered features, enhancing client satisfaction and engagement.
- Continuously improved product and domain knowledge, contributing to team expertise, and project success.
Education
MCA - Computer Application
Fergusson College
Pune04.2017
BCS - Computer Science
Fergusson College
Pune04.2014
Skills
- Deep knowledge of the payments system
- Requirement Gathering and Analysis
- Regulatory compliance knowledge
- Project Management
- Stakeholder Communications
- Strategic Planning
- Problem-solving abilities
- Gap analysis
- Market and Competitor Research
- Wireframe creation
Certification
CIPSP (Certified Information Systems Security Professional), 07/01/18
Awards
- Multiple 'Above and Beyond' awards for exceptional quality deliverables and the implementation of an automation test framework at FIS.
- Multiple 'Employee of the Month' and 'Team of the Month' awards for outstanding performance and team contributions at FIS.
Disclaimer
I hereby declare that all the particulars given above are true to the best of my knowledge and belief.
Timeline
Senior Business Analyst
Fidelity National Information Services (FIS)
04.2024 - Current
Lead Business Analyst & SME
Fidelity National Information Services (FIS)
04.2021 - 03.2024
Business Analyst
Fidelity National Information Services (FIS)
04.2018 - 03.2021
Associate Analyst
Fidelity National Information Services (FIS)
06.2017 - 03.2018
MCA - Computer Application
Fergusson College
BCS - Computer Science
Fergusson College