Bhavin Gandecha
Mumbai,MH
Summary
Dedicated Banking professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Director
Standard Chartered Bank
03.2022 - Current
- Proactively identify and engage potential clients through cold outreach, referrals, community events, and walk-ins.
- Conduct needs-based assessments to match clients with the most suitable banking solutions
- Achieve daily, weekly, and monthly sales targets for banking products and services.
- Educate clients on digital banking tools and services to improve customer satisfaction and retention
- Build and maintain strong relationships with customers to encourage loyalty and referrals
- Collaborate with internal teams to ensure smooth onboarding and account servicing for new customers.
- Enhanced trade assets and revenue numbers through strategic initiatives.
- Monitored and increased trade penetration by closely monitoring client's limit utilization.
- Delivered prompt and effective solutions to clients in their daily trade activities.
Assistant Manager
STANDARD CHARTERED BANK
08.2017 - 02.2022
- Ensuring Compliance with all regulations applicable to Exports and Company and Group policies.
- Handling inward SWIFT/SFMS messages.
- Managing transitory & interdepartmental accounts to ensure NIL ageing.
- Managing periodic self-assessment reviews to identify process gaps & implement corrective actions.
- Ensure that team members responsible for exports are adhering to the procedures set in the Departmental Operating Instructions manuals in order to achieve optimum efficiency.
- Provide a daily liaison function between Customers, RM's, and all product processing areas.
- Maintain monthly volume variance records for all export products to provide timely operational information to senior management.
- Maintain the NOSTRO/VOSTRO credits and Analyze, reconcile, balance, and provide timely disposal Instructions to clients and identify and escalate cases to the clients for immediate action.
- Monthly feedback meeting with client to improve service quality and to meet client expectations providing prompt solutions on problems and wider services to help business grow on both ends.
- Knowledge of the Payments life cycle ( Like MT742, MT103 etc)
- Handled queries of customer owners and branches regarding the document scrutiny.
- Processed Exports LC advising.
- Performed checks as per Standard Operating Procedures and identify potential risk involved.
- Raised Issues related to Risk and Compliance to the concerned management.
- Knowledge of Bank to bank communications through SWIFT Telex messages like MT700, MT707, MT710, MT742, MT799 and SFMS.
Assistant Manager
CITI BANK
06.2014 - 08.2017
- Direct management of portfolio of Citibank Customer which include Large Corporate, MME's and SME's.
- Single point of contact for customer, branch, treasury, relationship managers, product & sales managers, for export transactions of West MME's and SME's customers and having complete ownership of trade customers for all their transactional & other issues.
- Letter of credit Issuance and Scrutinizing of document under letter of credit and collection.
- Proactively prioritize & take ownership to handle, resolve and respond customer's complaints & problems experienced within agreeable time frame as well as ensure that high level of customer satisfaction, meeting their expectations.
- Interact with Citibank corporate clients for transaction related problems and queries with timely follow ups.
Team Member
J P MORGAN
03.2011 - 07.2012
- Analysis and Interpretation of Financial Statement.
- Dealing with Private Equity and Venture Capital Fund Accounting.
- Reconciliation of Payments.
- Analyzing the budget.
- Handling Market Risk Analyse, Credit Risk Analyse.
- Dealing with Equity, Bonds, Derivatives, Etc.
- Handling Money markets, Loans, Securities, FD,etc.
Band 1
TCS E-SERVE
06.2009 - 03.2011
- Handling SWIFT Confirmations & Settlements.
- Liaise with numerous Citi Service & Customer service team, globally for query resolution.
- Processing of Electronic Funds Transfer more than 140 in all Currencies across the globe.
- To do investigation between current state of the funds and desired state of the funds and make sure that funds are going to genuine person.
Education
M.M.S -
Sasmira Institute Of Management Studies
01.2014
D.F.M. - undefined
Welingkar Institute Of Management
01.2011
M.COM - undefined
Mumbai University
01.2011
T.Y.B.M.S. - undefined
Chetna College
01.2009
H.S.C. - undefined
M.M.K. College
01.2006
S.S.C. - undefined
Guru Nank High School
01.2004
Skills
- Proficient in MS Office
- Advanced Excel proficiency
- Experienced with MS-Word
- Proficient in PowerPoint
- Web navigation skills
Certification
NCFM - Mutual Funds: A Beginner's Module, 71.00%
Languages
English
Gujarati
Hindi
Marathi
Additional Qualification
- D.F.M., Welingkar Institute Of Management, 2010-2011, 72.00%
- M.COM, Mumbai University, 2009-2011, 51.00%
Industrial Trainings
- Reserve Bank Of India, 2 Months, Summer Internship, TYBMS
- Project on RBI, Final year of BMS
Achievements And Awards
- Started business for the project on High Performance Leadership.
- Participated and presented at 'HPL Conclave 2012' held at Oriental Institute of Management Studies.
- Organized and participated in National Finance Conference 2013 held in SASMIRA'S Institute of Management Studies and Research, on 'Money, Banking and Finance'.
- Best CR award for the year 2012-2014.
- Was an active Member and Head of cultural committee. Member of Placement Cell and various other committees.
- Organized various events (Navratri Event, Diwali Event, Intra Day, Alumni Event and Farewell Event) with my team in our institute.
- Member of CSR Committee in Institute.
Visited Country
None
Personal Information
- Father's Name: Narendra Gandecha
- Notice Period: 90 Days (Negotiable)
- Date of Birth: 10/27/87
- Gender: Male
- Marital Status: Married
Timeline
Associate Director
Standard Chartered Bank
03.2022 - Current
Assistant Manager
STANDARD CHARTERED BANK
08.2017 - 02.2022
Assistant Manager
CITI BANK
06.2014 - 08.2017
Team Member
J P MORGAN
03.2011 - 07.2012
Band 1
TCS E-SERVE
06.2009 - 03.2011
D.F.M. - undefined
Welingkar Institute Of Management
M.COM - undefined
Mumbai University
T.Y.B.M.S. - undefined
Chetna College
H.S.C. - undefined
M.M.K. College
S.S.C. - undefined
Guru Nank High School
M.M.S -
Sasmira Institute Of Management Studies
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