Bhavin Kiran Panchal
Vadodara
Summary
Dynamic Web Designer with a proven track record at Odysseus Solutions Pvt. Ltd., enhancing user experiences through responsive design and optimization. Skilled in HTML and CSS, I excel in collaboration and problem-solving, driving significant improvements in site performance and customer satisfaction. Passionate about creating impactful digital solutions.
Overview
8
8
years of professional experience
Work History
Web Designer
Odysseus Solutions Pvt. Ltd.
Vadodara
01.2022 - Current
- Created interactive and adaptive landing pages.
- Seamlessly incorporated client CMS systems and data streams into web platforms.
- Enhanced site performance and scalability.
- Utilized industry-leading techniques during the web creation process.
- Executed detailed website quality assurance processes.
- Collaborated with back-end developers for seamless integration of web and app logic.
- Maintained website functionality across various devices.
- Optimized user experiences across desktop, mobile, and tablet platforms.
- Delivered external customer service throughout website build and deployment phases.
- Resolved technical issues affecting site performance.
Assistant Manager
White Light Foods Pvt. Ltd.
01.2018 - 01.2022
- Drove revenue and significantly increased customer satisfaction by designing targeted, data-driven solutions and improvements to all aspects of the B-2-C, B-2-B, Central Kitchen, and Online Ordering Restaurants business
- Working directly with product owners to elicit their feedback on customer satisfaction items
- Develop an internal-online Ordering application for WLF (B2C)
- Analyzing existing customer satisfaction functionality requests for providing business-value based recommendations to Owners
- Facilitating requirement, root cause analysis and other requirements workshops
- Conducting requirements training sessions and developing best practices for product delivery & services
- Partnering with Development Leads to identify opportunities for better collaboration and process improvements
- Reporting Generation for 25+ Restaurants for owners & franchisors
- Managing centralize Menu, Food Costing Restaurant wise
- Led a team of 2 in conducting a detailed review of the customer journey
- Identified 5 areas for improvement and implemented strategic changes that led to a 20% increase in annual revenue and a 50% increase in customer satisfaction
- Trained & educated more than 100+ Staff on Software & Customer Service
Assistant Officer
Siyarams Silk Mills Ltd.
01.2017 - 01.2018
- Developed an intuitive system for Order taking & Reporting for Sales Division (approx
- 100 cr
- Order)
- Requirement Gathering and implementing existing Software
- Maintenance of software & Support for sales team
- Produced over multiple reports on business performance and Vendor / Agents satisfaction, presenting key findings to various stakeholder groups
Education
Bachelor in Science - IT
Mumbai University
01.2017
Higher School -
Maharashtra Board
01.2009
Secondary School -
Maharashtra Board
01.2007
Skills
- Web Development Using HTML
- Proficient in CSS
- Experience with Bootstrap Design
- Data Retrieval Expertise
- Expertise in Windows Operating Systems
- Linux Command Line Proficiency
- Microsoft Office Proficiency
- Responsive design
- Website optimization
- User experience design
- Cross-browser compatibility
- HTML and CSS
- Collaboration skills
- Problem solving
- Effective communication
- Technical analysis
- Layout design
- Design, layout, and typography
- Technical support
- Team collaboration
- Front-end skills: HTML, CSS
- CMS management
- WordPress customization
- Desktop design
- Mobile web design
- Adaptability and flexibility
- Microsoft SQL server
- Problem-solving abilities
Disclaimer
I consider myself familiar with Programming aspects. I hereby declare that the information furnished above is true to the best of my knowledge.
Extracurricular Activities
CMS Website for Dnyanganga College of Education CMS Website for ACE Globe Link-Singapore
Thank You
Thanking you, Bhavin K. Panchal
Timeline
Web Designer
Odysseus Solutions Pvt. Ltd.
01.2022 - Current
Assistant Manager
White Light Foods Pvt. Ltd.
01.2018 - 01.2022
Assistant Officer
Siyarams Silk Mills Ltd.
01.2017 - 01.2018
Bachelor in Science - IT
Mumbai University
Higher School -
Maharashtra Board
Secondary School -
Maharashtra Board
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