Bhavin Mehta
Operations , Sourcing , Production, Client Servicing
Mumbai
Summary
Results-oriented business owner with over 15 years of expertise in sourcing, contract manufacturing, and international trade, specializing in housewares, corporate gifting, and custom assembly projects. Proven track record in managing end-to-end operations from vendor selection to final assembly, achieving optimized workflows and high client satisfaction. Skilled in building and maintaining strong supplier relationships in China and Hong Kong, and experienced in negotiating contracts and coordinating complex, multi-stage operations. Adept at project management, quality control, and leading cross-functional teams to deliver tailored solutions on time.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
Business Owner
PHM CORP
Mumbai
4 2016 - Current
- Led global sourcing efforts for housewares and corporate gifting items, regularly visiting trade fairs and suppliers in China and Hong Kong to assess market trends and secure high-quality products
- Directed contract manufacturing processes, including OEM coordination, quality control, and assembly of custom products, with focus on optimizing production workflows for efficiency
- Managed in-house team to execute complex assembly projects, handling tasks such as assembling imported components, packaging, and delivering finished goods to various brands on contractual basis
- Established strong relationships with international suppliers and clients, resulting in long-term contracts and consistently high client satisfaction
Founder Member and Working Partner
LG Interio
Bhubaneswar
11.2011 - 03.2016
- Developed a comprehensive marketing strategy for a unique lifestyle store in Orissa, achieving high sales growth in furniture hardware, modular kitchens, and LED lighting
- Sourced and introduced new high-end brands (e.g., ENOX HARDWARE, CONA lights), securing sole distributorship and increasing market share
- Coordinated turnkey projects for residential and commercial clients, collaborating with architects and designers to deliver customized solutions
- Launched franchise stores for popular brands (e.g., ESBEDA BAGS, INC.5 SHOES), managing merchandise selection, procurement, and sales
Technical Support Engineer
Hewlett Packard India
Mumbai
09.2007 - 11.2011
- Delivered technical support and onsite inspections for elite clients (e.g., NSE, Bank of America, Vodafone, Airtel, Reliance Industries, ONGC and BSE), ensuring seamless installation and troubleshooting of hardware and software
- Installed and configured servers, backup devices, and proprietary software
- Provided remote and onsite technical support to clients
- Handled escalations regarding service issues and managed user accounts
Process & Escalation Management
Electronic Data Systems
Mumbai
12.2006 - 09.2007
- Streamlined escalation processes for global operations and enhancing knowledge base accuracy
- Minimized downtime by effectively handling queries and coordinating root cause investigations
- Preparing training plans and training new engineers
Senior Technical Support Officer
SUN Microsystems
Mumbai
07.2005 - 12.2006
- Provided remote technical support and system administration for global customers, recognized for outstanding troubleshooting and customer service
- Handled user account management and performed remote system health checks for SUN office servers and workstations, acting as a key communication link between on-site teams and customers worldwide
- Demonstrated excellence in customer handling, time management, and technical troubleshooting, receiving recognition for delivering high-quality support and customer satisfaction
- Solved technical issues through remote login, over calls, chats, emails
- Managed user accounts and conducted health checks on servers
Education
Bachelor of Engineering - Information Technology
University of Mumbai
Mumbai 01.2001 - 01.2005
Diploma in Computer Technology - Computer Science
Bombay Institute of Technology
01.2000 - 01.2001
Skills
Global Sourcing & Vendor Management
Contract Manufacturing & Assembly Operations
Project Management & Workflow Optimization
Quality Control & Compliance Assurance
Team Leadership & Cross-functional Collaboration
Strategic Planning & Problem Solving
Purchasing and planning
Staff hiring
Negotiation
Multitasking
Problem-solving abilities
Qualificationsandcertifications
- Bachelor of Engineering in Information Technology, University of Mumbai, 2005
- Diploma in Computer Technology, Bombay Institute of Technology, 2001
- Sun Certified System Administrator, Solaris 10
- Red Hat Certified System Administrator
- HP-UX System Administration (Trained in Bangalore)
Timeline
Founder Member and Working Partner
LG Interio
11.2011 - 03.2016
Technical Support Engineer
Hewlett Packard India
09.2007 - 11.2011
Process & Escalation Management
Electronic Data Systems
12.2006 - 09.2007
Senior Technical Support Officer
SUN Microsystems
07.2005 - 12.2006
Bachelor of Engineering - Information Technology
University of Mumbai
01.2001 - 01.2005
Diploma in Computer Technology - Computer Science
Bombay Institute of Technology
01.2000 - 01.2001
Business Owner
PHM CORP
4 2016 - Current
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