

Detail-oriented professional with 3 years of experience as a Quality Analyst at Gfactors, Bangalore, along with hands-on experience in managing a family-owned travel business (Jirawala Tours and Travels). Skilled in quality auditing, billing, documentation, operations handling, and customer coordination. Seeking a flexible role where I can contribute professionally while efficiently managing business responsibilities.
Perform detailed annotation and data curation to support AI/ML model training and improvement.
Conduct critical tagging and validation of datasets to ensure high-quality, accurate labeling.
Carry out bot testing to identify functionality issues and provide feedback for optimization.
Execute ASR (Automatic Speech Recognition) callouts, recordings, and quality checks to enhance speech-based AI systems.
Review and validate large volumes of data with a focus on accuracy, consistency, and completeness.
Collaborate closely with cross-functional teams to meet project timelines and quality standards.
Maintain detailed documentation of processes, findings, and improvements for continuous enhancement of data quality initiatives
Friendly, positive attitude