

Detail-oriented professional with 3 years of experience as a Quality Analyst at Gfactors, Bangalore, along with hands-on experience in managing a family-owned travel business (Jirawala Tours and Travels). Skilled in quality auditing, billing, documentation, operations handling, and customer coordination. Seeking a flexible role where I can contribute professionally while efficiently managing business responsibilities.
Perform detailed annotation and data curation to support AI/ML model training and improvement.
Conduct critical tagging and validation of datasets to ensure high-quality, accurate labeling.
Carry out bot testing to identify functionality issues and provide feedback for optimization.
Execute ASR (Automatic Speech Recognition) callouts, recordings, and quality checks to enhance speech-based AI systems.
Review and validate large volumes of data with a focus on accuracy, consistency, and completeness.
Collaborate closely with cross-functional teams to meet project timelines and quality standards.
Maintain detailed documentation of processes, findings, and improvements for continuous enhancement of data quality initiatives
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Data analysis
Data validation
Test case development
Travel arrangements