Bhavya BH

Sagility

08.2020 - Current

Conduct engaging and interactive training sessions for new hires and existing employees.
Deliver process, product, and soft skills training as per company standards.
Adapt training methods to different learning styles to maximize effectiveness.
Gather data from various sources (databases, CRM, ERP, Excel, etc.).
Ensure accurate and timely data entry, processing, and storage.
Maintain and update databases, dashboards, and reports.
Develop, update, and customize training materials to align with company policies and client requirements.
Create assessments, quizzes, and training manuals for continuous learning.
Ensure training content is aligned with industry trends and business goals.
Assess trainees' performance through tests, role-plays, and practical evaluations.
Identify training gaps and suggest improvements to enhance employee performance.
Provide feedback to trainees and suggest improvement plans where needed.
Work closely with HR, operations, and management to align training with business needs.
Ensure compliance with company policies, client expectations, and regulatory requirements.
Maintain training records, reports, and documentation for audits and reviews.
Stay updated with new training techniques, industry best practices, and business updates.
Participate in train-the-trainer programs to enhance facilitation skills.
Encourage a culture of learning and professional development within the organization.

Summary