Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Bhavya B. Kuriyakotil

Bhavya B. Kuriyakotil

Dombivli

Summary

Facility & Workplace Operations professional with 9+ years of experience across large-scale corporate environments. Expertise in soft services, vendor governance, budgeting, and workplace experience. Strong focus on operational efficiency, compliance, and data-driven reporting to enhance service delivery.

Overview

10
10
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Assistant Manager-Facility

CBRE
Mumbai
06.2025 - Current
  • Managed IFM soft services for over 200,000 sq. ft. corporate workspace.
  • Led vendor operations (housekeeping, cafeteria, pest control) with SLA and compliance tracking.
  • Oversaw budgeting support, invoicing coordination, and cost control initiatives.
  • Conducted audits, ensured EHS compliance, and resolved operational issues.
  • Prepared MMR/BQR reports, and improved reporting through structured data tracking.
  • Supervised a workforce of over 200, ensuring service quality and productivity.

Senior Facility Coordinator

Jones Lang LaSalle
Mumbai
01.2025 - 05.2025
  • Ensured smooth IFM operations and service delivery across the corporate workspace.
  • Coordinated vendors, tracked service performance, and supported reporting.
  • Maintained compliance standards, and supported day-to-day operations.
  • Ensured a smooth service transition, employee movement, de-bonding of assets, asset disposal, and decommissioning of the site for the client.

Senior Facility Executive

CBRE South Asia Pvt. Ltd.
Mumbai
09.2023 - 12.2024
  • Managed facility operations for approximately 185,000 sq. ft. corporate office.
  • Handled vendor governance, PR/PO creations, invoicing coordination, and contract compliance.
  • Supported budgeting, BP&F planning, and cost monitoring.
  • Delivered MMRs/QBRs, and coordinated with client leadership.
  • Drove space planning and workplace optimization initiatives.
  • Supervised and ensured regularized training of the housekeeping, pantry, and mailroom workforce of over 100, ensuring service quality and productivity.

Front Office Executive

CBRE South Asia Pvt. Ltd.
Mumbai
12.2018 - 08.2023
  • Supported IFM operations across housekeeping, cafeteria, and mailroom services.
  • Managed meeting room systems and implemented a successful visit management database system.
  • Ensured smooth booking and coordination for on-site events and meetings.
  • Managed vendor billing documentation and pantry service tracking.
  • Assisted in reporting and audit documentation.
  • Audited and supported quarterly asset verification.
  • Coordinated with stakeholders for seamless workplace operations.

Guest Service Associate

The St. Regis, Mumbai
Mumbai
07.2016 - 09.2018
  • Delivered a premium guest and workplace experience, managing VIP interactions and service standards.
  • Oversaw the front office, concierge, business center bookings, and event coordination.
  • Handled service requests, escalations, and MIS reporting through ticketing systems.
  • Led a team of 10, and improved efficiency through structured processes and inventory tracking.

Education

Post-Graduation - Executive Management (Operations)

Great Lakes Institute of Management
Virtual
08-2022

Bachelor of Arts - Political Science

Mumbai University
Mumbai
08-2017

Diploma - Aviation

Frankfinn Institute of Hospitality, Aviation And Air Hostess Training
Mumbai
08-2016

Skills

  • Excellent Communication
  • Leadership & teamwork
  • Operations management
  • Task delegation
  • Employee scheduling
  • Decision-making

Certification

Google Data Analytics

Timeline

Google Data Analytics

04-2026

Assistant Manager-Facility

CBRE
06.2025 - Current

ISO 41001 Facility Management System

02-2025

Senior Facility Coordinator

Jones Lang LaSalle
01.2025 - 05.2025

Senior Facility Executive

CBRE South Asia Pvt. Ltd.
09.2023 - 12.2024

Front Office Executive

CBRE South Asia Pvt. Ltd.
12.2018 - 08.2023

Guest Service Associate

The St. Regis, Mumbai
07.2016 - 09.2018

Post-Graduation - Executive Management (Operations)

Great Lakes Institute of Management

Bachelor of Arts - Political Science

Mumbai University

Diploma - Aviation

Frankfinn Institute of Hospitality, Aviation And Air Hostess Training
Bhavya B. Kuriyakotil