Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Bhavya Dedhia

Summary

As a Business Analyst with a two-year tenure at HDFC Bank, I excel in data analysis, process optimization, and the strategic implementation of projects. I have a track record of converting intricate data into clear, actionable insights, refining operations, and boosting customer contentment. My robust analytical abilities and dynamic communication skills have been instrumental in driving successful project completions and fostering the bank's expansion.

Overview

2
years of professional experience

Work History

HDFC Bank

Pennant Gold Loan System
07.2023 - 08.2024

Job overview

1. Utilize Jira and Confluence for requirement management, progress monitoring, and team communication.
2. I describe all the criteria for the gold loan procedure in a clear and precise way. This ensures that everyone understands the task.
3. Identified and implemented efficiency-enhancing process enhancements.
4. Created flowcharts to depict loan processing stages.
5. I map out current gold loan procedures to discover inefficiencies and redundancies. This assists in defining particular areas where the system can simplify processes.
6. Assisted in building test cases and scenarios, and participated in the testing process to ensure that the system fits the stated criteria.

HDFC Bank

Gold Loan Attendance System
10.2022 - 05.2023

Job overview

1. I facilitate communication between end-users and vendors, ensuring the attendance system is user-friendly and satisfies Line Team and Bank Standards.
2. Analyzed present attendance procedures to discover inefficiencies and enhance efficiency, guaranteeing the new system streamlines valuer attendance management while following to regulations.
3. Created bespoke reports and dashboards with vendor assistance to update Line Team on real-time data and trends for improved decision-making.
4. Developed attendance system training materials and led workshops for valuers and line team.
5. Offer continuing help for problem resolution and feedback to enhance continual development.
6. Regularly interacting with Line Team to assess their updated attendance system requirements, problems, and satisfaction.

Education

SIE College of Management Studies
Nerul, India

Master of Computer Applications, India
06.2022

University Overview

Skills

  • Data Analysis
  • SQL
  • Microsoft Excel
  • Jira
  • Confluence
  • Data Visualization Tools (eg, Power BI, Tableau)
  • Requirements Gathering and Documentation
  • Communication
  • Problem-Solving

Languages

English
Hindi
Gujarati
Marathi

Timeline

Pennant Gold Loan System
HDFC Bank
07.2023 - 08.2024
Gold Loan Attendance System
HDFC Bank
10.2022 - 05.2023
SIE College of Management Studies
Master of Computer Applications, India
Bhavya Dedhia