Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic
BHAVYA JANGRA

BHAVYA JANGRA

Hisar

Summary

CHALLENGING GROWTH ORIENTED POSITION IN PROGRESSIVE

Overview

3
3
years of professional experience

Work History

Cafe Manager

CHAI CHOWPATTY
07.2024 - 06.2025
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Developed and implemented strategies to promote cafe products and increase sales.

Customer Service

TELEPERFORMANCE
02.2024 - 07.2024
  • Developed strong customer relations by providing timely and accurate information and solutions to customer inquiries.
  • Assisted customers with product selection, product orders, and product returns.
  • Utilized problem-solving skills to quickly and effectively resolve customer complaints.

Customer Service

STARTEK
04.2023 - 02.2024
  • Developed strong customer relations by providing timely and accurate information and solutions to customer inquiries.
  • Exceeded customer service expectations by going above and beyond to ensure customer satisfaction.

Accountant

Cambridge Schools
01.2022 - 03.2023
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Prepared and filed tax forms to meet needs of customers.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.

Education

Bachelor of Arts -

Maharaja Agrasen Himalayan Garhwal University
Uttarakhand
08.2021

12 TH - undefined

HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV SCHOOL
03.2018

10 TH -

HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV
03.2017

Skills

  • Teamwork
  • Leadership
  • Work ethic
  • Problem-solving
  • Attention to detail
  • Communication
  • Time management
  • Adaptability

Languages

HINDI
ENGLISH

Personal Information

Date of Birth: 03/16/01

Timeline

Cafe Manager

CHAI CHOWPATTY
07.2024 - 06.2025

Customer Service

TELEPERFORMANCE
02.2024 - 07.2024

Customer Service

STARTEK
04.2023 - 02.2024

Accountant

Cambridge Schools
01.2022 - 03.2023

12 TH - undefined

HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV SCHOOL

Bachelor of Arts -

Maharaja Agrasen Himalayan Garhwal University

10 TH -

HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV

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