BHAVYA JANGRA
Hisar
Summary
CHALLENGING GROWTH ORIENTED POSITION IN PROGRESSIVE
Overview
3
3
years of professional experience
Work History
Cafe Manager
CHAI CHOWPATTY
07.2024 - 06.2025
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Developed and implemented strategies to promote cafe products and increase sales.
Customer Service
TELEPERFORMANCE
02.2024 - 07.2024
- Developed strong customer relations by providing timely and accurate information and solutions to customer inquiries.
- Assisted customers with product selection, product orders, and product returns.
- Utilized problem-solving skills to quickly and effectively resolve customer complaints.
Customer Service
STARTEK
04.2023 - 02.2024
- Developed strong customer relations by providing timely and accurate information and solutions to customer inquiries.
- Exceeded customer service expectations by going above and beyond to ensure customer satisfaction.
Accountant
Cambridge Schools
01.2022 - 03.2023
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Prepared and filed tax forms to meet needs of customers.
- Used advanced software to prepare documents, reports, and presentations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Handled day-to-day accounting processes to drive financial accuracy.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Education
Bachelor of Arts -
Maharaja Agrasen Himalayan Garhwal University
Uttarakhand08.2021
12 TH - undefined
HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV SCHOOL
03.2018
10 TH -
HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV
03.2017
Skills
- Teamwork
- Leadership
- Work ethic
- Problem-solving
- Attention to detail
- Communication
- Time management
- Adaptability
Languages
HINDI
ENGLISH
Personal Information
Date of Birth: 03/16/01
Timeline
Cafe Manager
CHAI CHOWPATTY
07.2024 - 06.2025
Customer Service
TELEPERFORMANCE
02.2024 - 07.2024
Customer Service
STARTEK
04.2023 - 02.2024
Accountant
Cambridge Schools
01.2022 - 03.2023
12 TH - undefined
HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV SCHOOL
Bachelor of Arts -
Maharaja Agrasen Himalayan Garhwal University
10 TH -
HARYANA BOARD OF EDUCATION, THAKUR DASS BHARGWAV