Results-driven Senior Specialist at Fidelity National Financial with expertise in title processing and compliance across multiple states. Proficient in SoftPro Select and Microsoft Office Suite, I excelled in delivering critical client files within 24 hours, earning recognition for quality assurance and mentoring junior team members to enhance operational efficiency.
Overview
9
9
years of professional experience
Work History
Senior Specialist
Fidelity National Financial
09.2017 - Current
Conducted current owner searches for properties in California, facilitating accurate title assessments.
Processed title-related documents for California, ensuring compliance with state and local regulations and achieving high accuracy in data handling.
Handled and reviewed documents for various California counties, ensuring adherence to region-specific legal requirements for effective processing.
Ensured all processed files were seamlessly integrated into the clients’ systems, enabling smooth accessibility for end-users and stakeholders.
Performed key sub-processes to support operational goals: Final Accounting: Distributed financial statements and related documentation to onshore clients, ensuring precision and timeliness in delivery. Ticor Title Utilities: Extracted essential utility company details, including contacts (email, fax, and website), using SoftPro Select, and uploaded the information into the SmartView system for client use. Closing Disclosure: Conducted detailed audits on loan documents, verified fee structures, and updated payoff details to maintain compliance and accuracy. California Absentees: Verified and corrected property location details using buyer and seller names, parcel ID, and other identifiers to ensure accurate records.
Conducted quality assurance checks on files processed in-house, meeting and exceeding targets for output and quality, which earned rewards and recognition from management.
Provided training and mentorship to junior team members, offering guidance and best practices to enhance their performance and ensure consistent quality of work.
Specialized in conducting current owner search for the state of California.