Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

Bhavya Reddy

Bangalore

Summary

Program Manager with experience in brand solutions and advertising. Expertise in managing end-to-end project lifecycles, from concept development to execution, ensuring alignment with client objectives and brand strategy. Proven ability to build strong relationships with stakeholders and cross-functional teams to drive innovative marketing initiatives. Skilled in data analysis and performance metrics to optimize campaigns and enhance brand visibility. Strong communicator and leader, committed to delivering high-quality solutions that exceed client expectations, and drive business growth.

Overview

9
9
years of professional experience

Work History

PROGRAM MANAGER

AJIO
Bangalore
06.2024 - Current
  • Led the successful execution of multiple advertising campaigns, resulting in increase of brand awareness and engagement
  • Collaborated with creative and media teams to develop innovative advertising strategies that align with brands objectives
  • Established and maintained strong relationships with brands, ensuring satisfaction and retention through regular updates and feedback sessions
  • Implemented project management tools and methodologies to streamline workflows, improving team efficiency
  • Assisted in the planning and execution of marketing initiatives, providing support to senior management
  • Conducted market research to inform campaign strategies and optimize advertising effectiveness
  • Coordinated meetings and communications between clients and internal teams to ensure alignment on project goals and timelines
  • Taken up the self-serve penetration as on one of the key projects and increase the penetration from 30% to 55

KEY ACCOUNT MANAGER

The Arya Vaidya Pharmacy Limited (AVP)
Bangalore
12.2022 - 08.2023
  • Collaborated with cross-functional teams, including marketing, sales, and product development, to deliver tailored solutions that meet client needs.
  • Developed and executed strategic account plans to identify growth opportunities, leading to a 60% increase in revenue within assigned accounts.
  • Conducted regular performance reviews and presentations for clients, providing insights and recommendations that enhanced account performance.
  • Negotiated contracts and pricing agreements, ensuring favorable terms while maintaining profitability.
  • Analyzed market trends and competitor activity to inform account strategies and identify potential risks and opportunities.

VENDOR MANAGER

RK WorldInfocom Private Limited
Bangalore
02.2022 - 12.2022
  • Business Owner for top HPC vendors like Himalaya, Emami, Baidyanath, Zandu & Godrej etc
  • Oversaw the end-to-end vendor management process, including selection, onboarding, and performance evaluation of 20 vendors, ensuring alignment with organizational goals.
  • Understanding the industry, seasonality, and business trends/events, and continually monitoring competitor and industry developments.
  • Forecasting the sales data of the products
  • Developed and maintained strong relationships with key suppliers, negotiating contracts and terms to achieve cost savings of 50% while maintaining quality standards.
  • Monitored vendor performance through KPIs and regular audits, implementing corrective actions as necessary to enhance service delivery and compliance.
  • Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies
  • Collaborated with cross-functional teams to identify sourcing opportunities and optimize the supply chain, resulting in improved efficiency and reduced lead times.
  • Conducted market research to stay informed on industry trends and emerging vendors, ensuring competitive positioning and innovation.
  • Analyzing sales and its parameters performance for decision making during pricing & negotiation, sales pricing and policy configuration

PROCESS EXECUTIVE

Gameskraft
Bangalore
04.2021 - 02.2022
  • Resolve user issues, queries, concerns with effective, clear and professional written communication over chat/email
  • Following up on unresolved/open cases, coordinate with the technical, products team
  • Achieving the daily productivity targets and ensure quality standards are met
  • Demonstrating excellent time management skills and the ability to work independently while using departmental resources, policies and procedures

VENDOR CONTACT MANAGEMENT

Amazon
Bangalore
05.2017 - 01.2021
  • Expertise in negotiating with the suppliers to clarify contract, delivery, terms of payment and other issues to optimize cost and delivery time and conditions
  • Skilled in operations and supplier management and new product introduction; expert in cross-functional activities among Purchase, Materials, Finance, Design, Quality Department & Sales Department
  • Expertise in preparing commercial comparative statements of vendor offers; negotiating with vendors for better price, quality & delivery and assessing vendors' performance based on quality/ technology improvement rate, timely delivery & credit terms
  • Familiar with procurement rules and regulations
  • Skills in Managing overall operations and enhancing the operational efficiency by eliminating obsolescence and achieving cost reduction through vendor development, curbing rejection, materials management and inventory control
  • Proficient in assessing processes to identify improvement opportunities, thereby shaping future course for the organization and introducing innovative & cutting-edge business solutions for clients
  • Providing assistance to vendors via Cases for Catalog, Transportation and chargeback platform

PROCESS EXECUTIVE - UK

Firstsource Solutions
Bangalore
05.2016 - 04.2017
  • Maintained accurate and current customer account data with manual forms processing and digital information update
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution
  • Evaluated customer information to explore issues, develop potential solution and maintain high quality service
  • Maintained customer satisfaction with forward thinking strategies focused on addressing customer need and resolving concerns

Education

B.COM -

CV Raman University
New Delhi, India
01.2016

PUC -

Delhi Board
New Delhi
01.2013

10th -

Kairalee nikethan
Bangalore
01.2011

Skills

  • Decision-making ability
  • Budgeting and financial management
  • Program Management
  • Creative problem solving
  • Decision making
  • Managing vendor contractors for pan India
  • Handling escalation for pre-sales and post-sales query
  • Collaborate with key person to ensure clarity of the specification and expectations of the company
  • Track and report key functional metrics to reduce expenses, and improve effectiveness
  • Vendor management
  • Project management

Accomplishments

  • Worked on AHT and resolved Rate Projects to know, evaluate and discover a solution to assist team in reaching the target through multiple chats.
  • Buddy mentored associates below bar to help them reach the business requirements.
  • Worked on process improvement project and have helped to fix loopholes in the process by contributing many ideas.
  • Have onboarded the Brands with highest margins as it brings profit to the organization.

Languages

  • English
  • Kannada
  • Tamil
  • Hindi
  • German
  • Telugu

Personal Information

Date of Birth: 12/06/94

Timeline

PROGRAM MANAGER

AJIO
06.2024 - Current

KEY ACCOUNT MANAGER

The Arya Vaidya Pharmacy Limited (AVP)
12.2022 - 08.2023

VENDOR MANAGER

RK WorldInfocom Private Limited
02.2022 - 12.2022

PROCESS EXECUTIVE

Gameskraft
04.2021 - 02.2022

VENDOR CONTACT MANAGEMENT

Amazon
05.2017 - 01.2021

PROCESS EXECUTIVE - UK

Firstsource Solutions
05.2016 - 04.2017

B.COM -

CV Raman University

PUC -

Delhi Board

10th -

Kairalee nikethan

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