BGV Specialist (HR operations) with 9 yrs of Experience, looking forward learn, improve my skills and contribute the best of my ability to the Organization
Overview
9
9
years of professional experience
Work History
Associate 2 - HR Operations
PWC
04.2021 - 09.2024
Quality check for BGV Reports of PWC Employees for Standard and Project cases
Updating the BGC tracker for Active cases (WIP and Insufficiencies) to know the current status
Evaluating the Reports with Application Forms, Relevant Documents and Resume
Initiating Background checks as per the client requirement with vendor on timely manner
Coordinating with candidates for collecting documents, Missing Information, clarifications and following up accordingly
Connecting with Vendors for initiation of BGV Checks, Priority Reports and current details of the cases
Discrepancy cases reaching out to Recruiters and candidates for Additional Details, Analyze the gathered information and evidence from research and escalate on Priority
Auditing Reports assigned by Team members and sharing the Errors if any
Work towards TAT adherence and closing verification reports before the deadline
Resolve the New and old Insufficiencies cases
Check the Pending cases in BGC tracker and related Mails to proceed the case further
Immediate action and Daily Review for High Priority cases and providing updates to the Recruiters on timely basis
Feedbacks given to the Vendor and Internal Team for the Process enhancements
Ex Employee verification Reports are checked and given Heads up
Trained New joiners on the BGV process
Candidates Details sent to Vendor Team for Case creation
Uploading Reports, Approval mails, CE documents to the candidate Folder
Candidate details are maintained with confidentiality
Mail Management
Operations Analyst - Client and Candidate Services
FADV
05.2015 - 12.2020
A complete Background Investigations for corporate clients needing pre-employment and updated screenings
Understanding of the Principles, Techniques, and Procedures of background investigation
Submission of Drafted Investigation Reports to the client in a Professional manner for finding potential employers
Ensuring to collect, Review and Analyze data
Interact professionally with a wide variety of people in other Departments for the delivering the Reports on time
Investigation Reports are treated with the highest confidentiality
Prioritizing tasks and meeting deadlines
Supporting Automation Team by providing Feedbacks for RBS client and acting as the RBS client Spoc
Worked on Top clients HCL, IBM, Infosys, Microsoft, RBS and Mphasis
Maintaining good Quality and Accuracy of the Reports shared to clients
Mapping client's need, Identifying improvement and implementing to maximize customer satisfaction
Education
Bachelor of Engineering - Mechanical
C Byre Gowda Institute of Technology
Kolar, India
07-2013
Gradate Engineering Training (GET) -
BEML Limited
KGF
08-2014
Skills
Effective Communication and Presentation skills
Leadership Abilities
Time management
Collaborative Teamwork
Expertise in Conducting Training
Customer service skills
Languages
English
Kannada
Tamil
Telugu
Disclaimer
I hereby declare that the above mentioned particulars are true to my knowledge.
Timeline
Associate 2 - HR Operations
PWC
04.2021 - 09.2024
Operations Analyst - Client and Candidate Services
Experienced System Verification Engineer at Volvo Construction Equipment India Pvt LtdExperienced System Verification Engineer at Volvo Construction Equipment India Pvt Ltd