Summary
Overview
Work History
Education
Skills
Marital status
Accomplishments
Certification
Work Availability
Quote
Timeline
ProjectManager
Bhavya Vyas

Bhavya Vyas

Gurgaon

Summary

Dedicated Trainer with passion for working with children at multiple grade levels . Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Trainer-Mentor

Edutech
Gurgaon
07.2020 - Current
  • Expertise in Conducting 3000+ hours of Remote Coding sessions (Javascript) in Different Geographies (Australia/US/UK/Newzeland/Singapore)
  • Developed training materials and curricula for teachers to use in Remote classroom.
  • Audited sessions to evaluate teacher performance in the classroom setting.
  • Collaborated with Whitehat jr & Byjus future school administrators for Teacher Training development.
  • Assisted teachers in understanding current educational trends and best practices.
  • Assisting in Content Creation for LMS as per designed curriculum.
  • Conducting Conceptual webinars based on the Coding Curriculum.
  • Designed activities that promote critical thinking skills among students.
  • Counseled teachers who have difficulty managing their classrooms or implementing curriculum changes.
  • Built relationships with students and guardians through active communication and positive feedback.
  • Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
  • Met with parents about student needs to garner additional support.
  • Coordinated mentoring programs between experienced and novice teachers.
  • Instructed teachers on how to effectively use technology tools for instruction.

Teacher

Self Employed
Gurgaon
09.2014 - 03.2020
  • Specialized in individual tutoring of English & Computer Science
  • Evaluated learning styles and provided appropriate Techniques to facilitate understanding.
  • Evaluated student performance through assessments such as essays, exams, presentations, projects, and other activities.
  • Provided guidance on research papers and other written assignments.
  • Instructed students in literature and creative writing.
  • Provided one-on-one tutoring to help students understand basic computer concepts and operations.

Admissions & Communication -Operations

Shalom Hills International Gurgaon
Gurgaon
01.2014 - 08.2014
  • Handling admissions and communications for Shalom group of schools –Sushantlok
  • Supervised a team of admissions counselors in their daily activities.
  • Aided in Smooth Coordination between the newest branch- Shalom presidency for expansion and growth
  • Scheduling all parental interactions and conducting school rounds
  • Addressed all Parental enquiries and admission related communications (emails) inclusive of the official school id
  • Assisting in addressing parental concerns and coordinating with academics for redressal.
  • Organized meetings and conferences with faculty members to discuss admission policies and procedures.
  • Reviewed applications for admission and made decisions regarding acceptance or rejection of applicants.
  • Maintained accurate records of all inquiries received from prospective students.
  • Ensured that all incoming documents were processed efficiently according to established protocols.

Operation Coordinator Admin

Scottish High International
Gurgaon
04.2010 - 12.2012
  • Assisted in the review of applications, transcripts, and other documents for admission decisions.
  • Reviewed applications for completeness and accuracy prior to processing.
  • Assisted in the development and implementation of admissions policies and procedures.
  • Coordinating/Recruitment for vacancies & Interviewing Candidates for the Admin Role
  • Assisted HR Head in day to day activities in tracking academics scheduling & staffing.
  • Reporting and documentation for the director’s office
  • Scheduling parental Interactions (ECA) at the time of new admissions and conducting school rounds
  • Coordination between academic and non-academic verticals for operational procedure
  • Evaluating Educational proposals for the school & Handling the Director’s Office

Teacher- Primary

Cambridge Sr Secondary School – Noida UP
Noida UP
07.2009 - 01.2010
  • Provided individualized instruction to meet the needs of all students.
  • Moderated parent-teacher conferences to discuss student progress or areas of concern.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Actively sought out opportunities for collaboration with other teachers within the district.
  • Graded student papers and assignments to track student progression.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Coordinated daily tasks between teachers and other staff members.
  • Maintained accurate records of student attendance, grades, and behavior reports.

Customer Success Manager

Talkpush Gurgaon
Gurgaon
  • Managing RPOs for Intelenet Global Services Delhi & Mumbai , Interglobe Technologies
  • Handling Campaigns for Clients like HGS and 24/7/ KITC Bangladesh to ensure sourcing success
  • Provided customer onboarding and training to ensure successful product adoption.
  • Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
  • Managed customer inquiries and complaints in a professional manner.
  • Collaborated with cross-functional teams to develop strategies for driving customer success.
  • Created reports outlining customer usage and retention metrics.

Team Lead Operations

Hyperquality, Gurgaon
Gurgaon
01.2007 - 01.2009
  • Team Lead for America Online (AOL) and Accenture (Semi Tech Domain)
  • Identified areas for improvement in processes, procedures, tools, and technologies used by the operations team.
  • Collaborated closely with cross-functional teams such as marketing, sales, finance and IT to ensure successful delivery of services.
  • Tracking team performance around productivity and conversion, preparing SWOT analysis for the team on a monthly basis and preparing/implementing action plan for outliers;
  • Researched content, relating to training techniques and driving training presentations for ‘Train the Trainer’ programs;
  • Designed & implemented, in accompaniment with the HR team, the departmental training manual to increase managerial productivity;
  • Collaborated content with client (Accenture), in the form of a Play Book designed for meeting quality standards for productivity;
  • Conducting Weekly/monthly operational reviews with Client; Coordinating/conducting process trainings (New Hire), Client calibrations(Weekly / Monthly);
  • Doing various subjective monitoring tests & Special projects as per process requirements; Conducting demos to the client on usage and features of Hyper View Hyper Quality’s web based QA tool;
  • Preparing various organizational and client end reports involving statistical & quality Concepts.
  • Monitored daily operations and evaluated performance of staff, providing feedback and coaching as needed.

Education

MA English, Ignou -

01.2007

Diploma Mass Communication, Polytechnic, ND -

01.2001

(10 + 2), Naval Public School, New Delhi -

Skills

  • Team Leadership & Training
  • Cross-Functional Coordination
  • Operations Management
  • Strong Interpersonal Skills
  • Microsoft Office Proficiency
  • Teacher Training
  • Educational Best Practices
  • Parent Communication
  • Administration and Management
  • Classroom Management
  • Mentee Instruction
  • Teacher Assistance
  • Technology-Based Strategies
  • Relationship Building
  • Motivational Techniques
  • Independent Decision-Making
  • Interpersonal Communication
  • Excellent Communication
  • Teambuilding
  • Active Listening
  • Problem-Solving
  • Self-Motivated

Marital status

Marital Status: Married

Accomplishments

SushantlokEdutechIgnouevelopment of new hires towards process enhancementsEventus
  • Lead thHyperqualitymmiIronmanyperquality) for various organizational events

    • Certification

    • Intel Leader of Learning Experiences 2022
    • Establishing Effective Educator- Machine Partnership 2022
    • Coding Fundamentals Beginner & Intermediate 2021
    • Introduction to Remote Learning 2022

    Work Availability

    monday
    tuesday
    wednesday
    thursday
    friday
    saturday
    sunday
    morning
    afternoon
    evening
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    Quote

    You can learn many things from children. How much patience you have, for instance.
    Franklin P. Adams

    Timeline

    Trainer-Mentor

    Edutech
    07.2020 - Current

    Teacher

    Self Employed
    09.2014 - 03.2020

    Admissions & Communication -Operations

    Shalom Hills International Gurgaon
    01.2014 - 08.2014

    Operation Coordinator Admin

    Scottish High International
    04.2010 - 12.2012

    Teacher- Primary

    Cambridge Sr Secondary School – Noida UP
    07.2009 - 01.2010

    Team Lead Operations

    Hyperquality, Gurgaon
    01.2007 - 01.2009

    Customer Success Manager

    Talkpush Gurgaon

    MA English, Ignou -

    Diploma Mass Communication, Polytechnic, ND -

    (10 + 2), Naval Public School, New Delhi -

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