Bhawana Kumari
New Delhi
Summary
Dynamic business owner with a proven track record at Nandgopala Sweets and Bakers, excelling in marketing strategy development and team leadership. Enhanced brand awareness and customer engagement through innovative campaigns, while ensuring operational excellence and financial accuracy. Skilled in inventory oversight and fostering strong vendor relationships, driving success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Business Owner
Nandgopala Sweets and Bakers
Gorakhpur
03.2019 - 03.2024
- Owned and managed daily operations of a retail sweets and bakery shop
- Designed and implemented marketing campaigns, resulting in increased local footfall and brand awareness
- Oversaw procurement, inventory, production, and quality control processes
- Handled financial planning, vendor negotiations, and customer feedback management
- Managed and trained a team of 5 staff to maintain high service standards
Analyst
IHG
Gurgaon
10.2016 - 02.2018
- Performed AR duties, including billing, reconciliation, chargeback analysis, and reporting
- Improved aged receivables and efficiency through workflow enhancements
- Maintained accurate monthly financial records and generated error-free reports
Finance Associate
Aon Hewitt India Pvt. Ltd.
09.2015 - 10.2016
- Processed PO/Non-PO vouchers, vendor setups, payments, and reconciliations
- Managed vendor communications and resolved queries through calls and emails
- Contributed to compliance checks and weekly financial reporting
Education
MBA - Finance and Marketing
Jayoti Vidyapeeth Women’s University
Jaipur, RajasthanSkills
- Marketing strategy development
- Customer relationship management
- Inventory and vendor oversight
- Financial reporting and reconciliation
- Team leadership and operations management
- Microsoft Office proficiency
Accomplishments
- Successfully owned and operated Nandgopala Sweets and Bakers, Gorakhpur for 5 years, achieving consistent profitability and operational efficiency
- Increased customer retention rate by over 60% through personalized service and community engagement
- Boosted seasonal sales by 40% via targeted local marketing campaigns and product bundling
- Reduced inventory wastage by 30% through improved stock control and vendor negotiations
- Recognized at IHG for reducing aged receivables by 85% through AR process improvements
- Enhanced vendor operations at Aon Hewitt, reducing resolution time by 25% through effective coordination
Timeline
Business Owner
Nandgopala Sweets and Bakers
03.2019 - 03.2024
Analyst
IHG
10.2016 - 02.2018
Finance Associate
Aon Hewitt India Pvt. Ltd.
09.2015 - 10.2016
MBA - Finance and Marketing
Jayoti Vidyapeeth Women’s University
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