Bhawana Sharma
Data Scientist | Automation Lead- Python
Faridabad
Summary
Skilled in leading and implementing innovative automation solutions, I am an experienced Python Automation Lead. With expertise in Python programming, I streamline processes, enhance productivity, and guide teams in identifying and deploying automation opportunities. From initial requirements to final deployment, my commitment lies in driving efficiency and aligning with business goals. Furthermore, I possess proficiency in integrating AI-powered tools to solve complex problems, optimize efficiency, and generate actionable insights. My passion lies in leveraging AI and Python to deliver high-performance applications, model-driven solutions, and scalable automation.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
PYTHON AUTOMATION LEAD
ACCENTURE INDIA PRIVATE LIMITED
02.2021 - Current
- Spearheaded the development of AI-driven solutions using Generative AI models to automate content generation and customer service operations
- Led the integration of Python-based AI libraries (TensorFlow, PyTorch) to build scalable machine learning models for predictive analytics and automation of key business processes
- Utilized Python to automate data preprocessing, transformation, and feature extraction for large datasets, optimizing workflow efficiency
- Knowledge and hands-on experience with Automation platform, AIOPs, industry standard tools
- Identification of automation candidates given process documents and ticket dump
- Able to design automation solutions and arrive at productivity numbers
- Build deeper understanding of product/application & proactively identify areas to improve quality of product through automation
- Design, implement and maintain automation scripts with robust quality in a python-based automated test framework
- ITSM Ticket automations to achieve response/resolution SLAs
- Collaborated with data scientists and engineers to deploy scalable, high-performance machine learning models using cloud infrastructure
- Know-how of Generative AI solutions
- Increased overall project success rate by establishing effective communication channels between stakeholders during all phases of projects.
- Created comprehensive documentation outlining the functionality and purpose of each automated solution developed.
- Maintained a high level of client satisfaction through consistent communication regarding project updates and milestones achieved.
SITE RELIABILITY ENGINEERING EXPERT
ACCENTURE INDIA PRIVATE LIMITED
08.2016 - 02.2021
- Acted as a Subject Matter Expert (SME) for different applications, engaging directly with clients and other vendors
- Actively participated in daily calls, bridges, and production deployments
- Supported iPhone releases for different telecom clients and addressed server and UI issues promptly
- Specialized in Next Generation Site Reliability Engineering (SRE), adept at troubleshooting applications and delivering support for any production issues
- Held accountability for delivering swift engineering responses to production outages, leveraging automation to identify and eliminate root causes, enhancing monitoring capabilities, and facilitating product launches alongside client and vendor teams
- Functioned as a Technical SME for all significant incidents, furnishing comprehensive details to clients for Root Cause Analyses (RCAs)
- Designed and created different automation scripts (python and bash) to automate manual jobs
- Well versed with different monitoring tools such as APP Dynamics, Splunk, Dynatrace and ITSM tools such as Service Now, JIRA, Rally, Fresh Service etc
- Worked flexible hours across night, weekend, and holiday shifts.
FULL STACK DEVELOPER
ACCENTURE INDIA PRIVATE LIMITED
04.2012 - 08.2016
- Proficient in the entire software development life cycle, encompassing requirements analysis, design, development, testing, and ongoing support
- Acted as a full-stack engineer, leading the development of an application primarily using Angular and Java Spring Boot, tasked with overseeing diverse knowledge domains
- Building server-side logic and databases using technologies like Python (Django or Flask), Java (Spring Boot)
- Designing and developing RESTful APIs for communication between the front-end and back-end components
- Implementing authentication and authorization mechanisms for user access control
- Writing efficient, scalable, and secure code that meets the project requirements
- Writing unit tests, integration tests, and end-to-end tests to ensure the reliability and robustness of the application
- Debugging and troubleshooting issues across the entire stack, from front-end UI elements to back-end server logic
- Deploying applications to cloud platforms like AWS, Azure
- Monitoring application performance, scaling infrastructure as needed, and ensuring high availability and uptime
- Maintained clear documentation of system architectures, workflows, and coding standards for reference by other team members.
Education
MASTER OF COMPUTER APPLICATION - Information Technology
Graphic Era University
Dehradun, Uttarakhand 01.2009 - 01.2012
BACHELOR OF COMPUTER APPLICATION - Information Technology
Shree Ram Institute of Management And Technology
Kashipur, Uttarakhand 01.2006 - 01.2009
Skills
Python Scripting
undefinedPersonal Information
- Date of Birth: 05/19/89
- Gender: Female
- Nationality: Indian
Processestoolsused
- Visual Data Studio
- Eclipse
- Putty
- SoapUI/Postman
- SQL Developer
- Microsoft SQL Server Management Studio
- Service-Now
- Rally
- Jira
- Remedy
- Maven
- Agile Process/Delivery
- Service Delivery & Operations
- Incident Management
- Operating System: Windows, Linux, Unix
Timeline
PYTHON AUTOMATION LEAD
ACCENTURE INDIA PRIVATE LIMITED
02.2021 - Current
SITE RELIABILITY ENGINEERING EXPERT
ACCENTURE INDIA PRIVATE LIMITED
08.2016 - 02.2021
FULL STACK DEVELOPER
ACCENTURE INDIA PRIVATE LIMITED
04.2012 - 08.2016
MASTER OF COMPUTER APPLICATION - Information Technology
Graphic Era University
01.2009 - 01.2012
BACHELOR OF COMPUTER APPLICATION - Information Technology
Shree Ram Institute of Management And Technology
01.2006 - 01.2009
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