Bhawna Chauhan
Delhi
Summary
MBA (HR & Marketing) professional with 2+ years of experience in customer-facing roles and hands-on exposure to Talent Acquisition through HR internships. Skilled in candidate sourcing, resume screening, interview coordination, stakeholder management, and recruitment operations. Seeking to leverage strong communication and organizational skills in an HR role focused on talent acquisition and people management.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lenskart.com
08.2024 - Current
- Delivered personalized customer service to enhance shopping experience and improve customer satisfaction.
- Drove lead conversion strategies, achieving 100%+ monthly sales targets using consultative selling techniques and product recommendations.
- Handled 80+ customers daily, improving conversion rates and revenue generation.
- Executed sales strategies and contributed to overall revenue growth through effective upselling and cross-selling.
- Leveraged knowledge of industry trends and competitor offerings to improve effective sales planning.
- Coordinated with cross-functional teams to ensure order accuracy, timely delivery, and customer satisfaction.
- Adapted sales approaches based on customer feedback and performance insights to improve conversion rates.
- Utilized POS (Point of Sale) systems for transaction processing, sales tracking, and secure customer data management.
Talent Acquisition Intern
Lernx
08.2023 - 10.2023
- Assisted in end-to-end recruitment activities, including sourcing candidates, screening resumes, and scheduling interviews.
- Coordinated with hiring managers to understand staffing requirements and support talent acquisition initiatives.
- Maintained and updated employee records, HR databases, and recruitment trackers to ensure data accuracy.
- Conducted candidate follow-ups and managed communication throughout the recruitment process.
- Helped prepare HR reports, recruitment metrics, and documentation to support decision-making.
- Assisted in drafting job descriptions and posting vacancies on job portals and social media platforms.
- Supported hiring initiatives across sales and marketing functions.
Talent Acquisition Intern
Outlook Groups
03.2023 - 08.2023
- Sourced potential candidates through job portals, social media platforms, employee referrals, and internal databases.
- Conducted initial candidate screenings to assess qualifications, skills, and job fit.
- Scheduled and coordinated interviews between candidates and hiring managers, ensuring a seamless recruitment experience.
- Communicated with candidates throughout the hiring process, providing timely updates and addressing queries.
- Collaborated with hiring teams to understand job requirements and support talent acquisition strategies.
- Assisted in preparing job descriptions and posting vacancies across multiple recruitment channels.
- Screened 100+ candidate profiles across multiple roles.
- Coordinated 30+ interviews during internship tenure.
- Generated recruitment reports and tracked key hiring metrics to support workforce planning.
- Contributed to employer branding initiatives and campus recruitment activities to attract quality talent.
Education
Masters of Business Administration - Marketing and Human Resources
Bharati Vidyapeeth Institute of Research and Management
Delhi, India07.2024
Bachelor of Arts -
Indira Gandhi National Open University
Delhi, India12.2021
Skills
- LinkedIn Recruiting
- Microsoft Office Suite
- SQL - Basic
- POS Systems
- Talent Acquisition
- Recruitment & Selection
- Candidate Sourcing
- Resume Screening
- Interview Coordination
- Employee Onboarding
- HR Operations
- HR Documentation
- Stakeholder Management
- Market Research
- Competitor Analysis
- Campaign Management
- Customer Engagement
- Brand Promotion
Timeline
Sales Associate
Lenskart.com
08.2024 - Current
Talent Acquisition Intern
Lernx
08.2023 - 10.2023
Talent Acquisition Intern
Outlook Groups
03.2023 - 08.2023
Masters of Business Administration - Marketing and Human Resources
Bharati Vidyapeeth Institute of Research and Management
Bachelor of Arts -
Indira Gandhi National Open University