Bhawna Kumar

Developed robust business strategies

Directed business strategy, planning, and execution for the Home/Personal Care & Sustainable Textile BU across India, South Asia, and the Middle East.

Budget and Financial Management

Prepared and managed revenue, operating, and capital budgets, consistently achieving or surpassing EBITA targets.

Team Leadership & Performance Management

Led talent acquisition, training, and performance management, ensuring a high-performing and engaged team capable of delivering in demanding situations

Market Intelligence and growth

Developed market intelligence and competition strategies, driving sustainable growth and market leaders

Marketing & Strategic Alliances

Spearheaded targeted marketing initiatives and forged strategic alliances to enhance the company's market position.

Brand Management

Championed establishing and consistently presenting the corporate brand across all communication channels.

Led Cross-functional sales projects: Successfully led cross-functional teams on multiple sales projects, ensuring alignment between sales, marketing, operations, and finance to achieve strategic business objectives.

Project planning & execution: Developed and implemented comprehensive project plans, timelines, and budgets, managing resources to meet project goals and ensure compliance

Stakeholder Engagement: Facilitated regular communication with stakeholders at all levels, ensuring sales targets are met and quality KPIs are achieved.

Performance Tracking & Reporting: Monitored project performance against key performance indicators (KPIs) and provided detailed progress reports to leadership, driving informed decision-making and course correction when needed.

Recruitment and Training: Continued recruitment and training of staff to meet the targets across Australia. Ensure all delivered and regulatory training are delivered and recorded.

Managed customer engagement and sales operations for Telstra, conducting need analysis and upselling services to enhance customer loyalty.

Analyzed customer usage patterns and financials, tailoring solutions that led to increased revenue and customer satisfaction. Successfully contributed to the business's expansion efforts through targeted customer relationship management.

Followed up with prospects on a regular basis to ensure satisfaction with services provided.

Analyzed data to identify trends in customer behavior and preferences.