Summary
Overview
Work History
Education
Skills
Timeline
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Bhawna Sharma

Tele caller
Howrah

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proactive Call Center professional bringing excellent leadership skills and capability to help staff meet and exceed customer expectations. Equipped to train, monitor, and manage high-performance teams in fast-paced environments. Personable and decisive with expertise in diplomatic conflict resolution and consumer behavior.

Overview

3
3
years of professional experience

Work History

Telecommunications Specialist

Vodafone
Kolkata
04.2017 - 06.2020
  • Facilitated seamless collaboration between international offices through efficient management of global telecommunication networks.
  • Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
  • Interfaced with local area network and wide area network telecommunications operations on secure compatibility and connectivity matters.

Education

10 - School

Ratnakar North Point School
Howrah
04.2001 -

High School Diploma -

Ratnakar North Point School
Howrah

Skills

Multitasking and Organization

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Timeline

Telecommunications Specialist

Vodafone
04.2017 - 06.2020

10 - School

Ratnakar North Point School
04.2001 -

High School Diploma -

Ratnakar North Point School
Bhawna SharmaTele caller