Summary
Overview
Work History
Education
Skills
Languages
Technologies
Certification
Websites
Timeline
Generic

Bheemunaidu Kotyada

Visakhapatnam

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Professional I-Product, System & PLM Engineer

Capgemini
Hyderabad
02.2021 - Current
  • Provided technical support to customers regarding their queries about deploying applications on Amazon Web Services.
  • Provided technical guidance for system development and troubleshooting.
  • Recorded systems information and documented design specifications and installation instructions.
  • Monitored application performance metrics in order to identify potential areas of improvement within the cloud environment.
  • Provided exemplary helpdesk service and support to assist customers.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained schedule of class assignments to meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked with cross-functional teams to achieve goals.

Education

Bachelor of Science - Electrical, Electronics Engineering Technologies

Anil Neerukonda Institute OfTechnology And Science
Visakhapatnam, Andhra Pradesh India
11-2020

Intermediate Education -

Sri Chaitanya Junior College
Visakhapatnam, Andhra Pradesh, India
04-2016

High School Diploma -

Mother Teresa High School
Devarapalli, Visakhapatnam, Andhra Pradesh, India
05-2014

Skills

  • System Troubleshooting
  • Process Improvement
  • Technical Reporting
  • System Maintenance
  • Infrastructure Deployment
  • Technical Documentation and Reporting
  • Technical Support and Assistance
  • Application Administration
  • Report Management
  • Application Configuration
  • System Upgrades
  • Server Event Logging
  • Cloud Management
  • System Updates

Languages

Telugu
First Language
English
Advanced (C1)
C1

Technologies

AWS, C, C++, Python

Scripting Languages: Python

Certification

  • Certified by Coursera in AWS Dev Ops
  • Certified by Coursera in Python Programming Languages

Timeline

Professional I-Product, System & PLM Engineer

Capgemini
02.2021 - Current

Bachelor of Science - Electrical, Electronics Engineering Technologies

Anil Neerukonda Institute OfTechnology And Science

Intermediate Education -

Sri Chaitanya Junior College

High School Diploma -

Mother Teresa High School

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Bheemunaidu Kotyada