Work-life balanceCompany CultureWork from home optionPaid sick leaveTeam Building / Company RetreatsPersonal development programsCareer advancementHealthcare benefitsStock Options / Equity / Profit Sharing
Summary
Results-driven professional with expertise in system configuration, data backup solutions, and team collaboration. Demonstrated ability to enhance customer satisfaction through effective problem solving and training implementation.
Overview
6
6
years of professional experience
Work History
HKL
BHIM SARKAR
04.2017 - 11.2019
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided technical support to staff through troubleshooting and problem resolution.
Maintained network security by implementing antivirus and firewall solutions.
Assisted in the setup of new workstations for incoming employees.
Conducted regular system backups to ensure data integrity and recovery.
Resolved hardware issues including replacing parts as necessary.
Installed and configured hardware, software, systems, networks, printers, and scanners.
Provided technical support to users via telephone or remote access.
Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
Maintained user accounts in Active Directory and Exchange Server environments.
Responded to or escalated tickets based on severity and internal policies governing responses.
Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
Participated in team meetings to discuss project status updates.
Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
Coordinated project timelines and schedules for multiple departments.
Facilitated communication between stakeholders and team members.
Managed documentation and ensured compliance with company policies.
Organized training sessions for new staff on operational procedures.
Assisted in developing strategic plans to improve workflow efficiency.
Conducted regular reviews of project progress and reported findings.
Supported budget management by tracking project expenses and resources.
Implemented process improvements to enhance team collaboration and productivity.
Created detailed shot lists for each scene being filmed.
Transported equipment from location to location when required.
Oversaw the hiring of additional staff as needed for larger projects.
DP Coordinator
BHIM SARKAR
MANGALORE MONIPAL
05.2014 - 06.2017
Coordinated project timelines and schedules for multiple departments.
Facilitated communication between stakeholders and team members.
Managed documentation and ensured compliance with company policies.
Organized training sessions for new staff on operational procedures.
Assisted in developing strategic plans to improve workflow efficiency.
Conducted regular reviews of project progress and reported findings.
Supported budget management by tracking project expenses and resources.
Implemented process improvements to enhance team collaboration and productivity.
Created detailed shot lists for each scene being filmed.
Transported equipment from location to location when required.
Oversaw the hiring of additional staff as needed for larger projects.
Assisted DP in pre-production planning, including researching locations and scheduling.
Communicated regularly with vendors to secure rentals for camera gear when needed.
Assisted in scouting potential filming locations based on script requirements.
Coordinated with Production Manager to ensure crew and equipment were on set at the right time.
Worked closely with Production Managers and Producers to ensure smooth operations on set.
Supervised the loading, unloading of trucks before, after shoots.
Education
CCNA - Computer Networking
SAHAGANG ITI HOOGLI
HOOGLI
05-2017
Skills
System configuration
Data backup solutions
Customer relationship management
Team collaboration
Problem solving
Training implementation
Remote support
Information security
Desktop technical support
Technical support
Software updating
Network maintenance
IT asset management
Operating system management
Certification
Licensed [Job Title] - [Timeframe]
[Area of certification], [Company Name] - [Timeframe]
Documented and resolved [Issue] which led to [Results].
Supervised team of [Number] staff members.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Collaborated with team of [Number] in the development of [Project name].
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved [Result] by introducing [Software] for [Type] tasks.
Resolved product issue through consumer testing.
Achieved [Result] through effectively helping with [Task].
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
Society of Human Resource ManagementProject Management InstituteProject Management InstituteAssociation of Information Technology ProfessionalsProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationFreemasonLions ClubManagementProject Management InstituteProject Management InstituteAssociation of Information Technology ProfessionalsProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationFreemasonProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationFreemasonProject Management InstituteAssociation of Information Technology ProfessionalsRotary InternationalInternational Council of NursesNational Association of Social WorkersAmerican Society of Safety ProfessionalsSociety of Women EngineersInternational Association of Administrative ProfessionalsAssociation for Computing MachineryAPICS – Association for Supply Chain ManagementAmerican Marketing AssociationFreemason
Project Management Institute
Association of Information Technology Professionals
Rotary International
International Council of Nurses
National Association of Social Workers
American Society of Safety Professionals
Society of Women Engineers
International Association of Administrative Professionals
Association for Computing Machinery
APICS – Association for Supply Chain Management
American Marketing Association
Freemason
Lions Club
American Institute of Certified Public Accountants