Bhisham Vaswani
PUNE
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Cashier/Cashier Team Lead
Hotel Bopdev Machi
Pune
12.2022 - 03.2024
- Greeted customers, answered questions and provided general information regarding menu items.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and restaurant operational.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and discounts according to company policy.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior of cashier team.
Storekeeper
Riddhi's Kitchen
Belgaum
02.2021 - 10.2022
- Coordinated with vendors for timely delivery of goods and services.
- Reported any damaged or defective goods immediately upon receipt.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Promoted safe working conditions by monitoring safety procedures.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Monitored temperatures of prepared food and cold-storage areas.
- Initiated negotiations regarding vendor contracts and kept updated records of contracts.
Cafe Assistant Cashier
Spice Row
Belgaum
07.2020 - 01.2021
- Greeted customers and provided them with menus.
- Processed orders accurately and efficiently, using cash registers and credit card machines.
- Checked for accuracy when ringing up orders and ensured that prices were correct.
- Counted money at the beginning and end of shifts to ensure accuracy in transactions.
- Communicated effectively with co-workers regarding order status updates or customer requests.
- Ordered and received supplies to restock beverage items.
- Utilized POS system to receive and process customer payments.
- Provided support during peak business hours.
Clothing Salesperson
Adarsha Sarees & Readymades
Belgaum
06.2019 - 05.2020
- Greeted customers to determine wants or needs.
- Ensured the store was clean and presentable at all times by tidying up racks and shelves.
- Collaborated with coworkers to ensure efficient operations of the store.
- Conducted regular stock checks to identify any missing items from the inventory list.
- Assisted senior employees in completing tasks during peak hours of business.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained knowledge of communication, sales and promotions, return policies and security practices.
- Assisted customers in selecting clothing items based on their needs and preferences.
Education
XII Passed Out - Accounting And Business Management
St. Vincent College of Commerce
Pune02-2022
Class X Passed Out -
New Era English High School
Ulhasnagar03-2018
Skills
- Customer Assistance
- Cash Handling
- Inventory Control
- Records Maintenance
- Daily Reporting
- Credit and cash transactions
- Money Handling
- Proficient in Billing Software
- Sales expertise
- Staff Mentoring
Languages
Sindhi
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Affiliations
- Cricket
- Table Tennis
- Football
- Stock Market
Timeline
Cashier/Cashier Team Lead
Hotel Bopdev Machi
12.2022 - 03.2024
Storekeeper
Riddhi's Kitchen
02.2021 - 10.2022
Cafe Assistant Cashier
Spice Row
07.2020 - 01.2021
Clothing Salesperson
Adarsha Sarees & Readymades
06.2019 - 05.2020
XII Passed Out - Accounting And Business Management
St. Vincent College of Commerce
Class X Passed Out -
New Era English High School
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