Data science
Bhisham Narayan Singh
Senior Associate
Delhi,DL
Summary
Accomplished Senior Associate with a proven track record at Delhivery Private Limited, enhancing operational efficiency and customer satisfaction. Skilled in Data Analytics and Team Leadership, I have significantly fostered professional growth and streamlined processes. Expert in MS office and adept at fostering stakeholder relationships, my approach has consistently driven business success.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Senior Associate
Delhivery Private Limited
10.2014 - Current
- Trained and supported new team members, maintaining culture of collaboration.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Defined work plans in alignment with stakeholder requirements.
- Managed B2C Manual Data manifestation and firstmile pickup
- Managed B2B Manual Data Manifestation and firstmile pickup
- Managing BFSI Manual data Manifestation and Pickups
- Managing BFSI Redirection & warehouse creation
- Managing BFSI clients SFTP Servers and working with BFSI clients Embossing team.
- Expertise in the streamlined firstmile pickup and strong coordination with ops
Senior Executive
Den Networks
09.2012 - 10.2014
- Streamlined operations to maximize business efficiency and profits.
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
- Managed CAF & PAF handling process
- Managed Pan India Head net Reports
- Maintained daily Master file of CAF & PAF
- Handled Regional Centers
Education
Bachelor of Arts - Arts
IGNOU
New Delhi 04.2001 -
A Level - IT Diploma
Doeacc
New Delhi 04.2001 -
O Level - IT Diploma
Doeacc
New Delhi 04.2001 -
Skills
Team Leadership
Performance monitoring
Team Supervision
Data Analytics
SQL
POWER BI
MS Office
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of [Number] staff members.
Software
SQL
Power BI
Timeline
Senior Associate
Delhivery Private Limited
10.2014 - Current
Senior Executive
Den Networks
09.2012 - 10.2014
Bachelor of Arts - Arts
IGNOU
04.2001 -
A Level - IT Diploma
Doeacc
04.2001 -
O Level - IT Diploma
Doeacc
04.2001 -