Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
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Bhola Prasad

Bhola Prasad

Head, Tools and Automation
Pune,MH

Summary

Accomplished leader in technology and automation with a proven track record at Tata Communications and Amdocs, spearheading teams of 70+ employees in transforming service assurance platforms through AI/ML and automation. Expert in telecom domain, adept at mentoring teams, and excelling in project delivery and governance, showcasing a blend of technical prowess and effective team management.

Overview

19
19
years of professional experience

Work History

DGM, Head of Tools and Automation

Tata Communications (TCTS)
04.2021 - Current

Heading the Tools & Automation Function in TCTS, leading a team of 70+ employees, from software developers, product managers, business analyst, telecom professionals.

Leading the transformation & automation projects for clients on innovative solutions like AI/ML, Generative AI, Zero touch automation on service assurance platform.

Product Manager, Service Assurance

Tata Communications (TCTS)
07.2016 - 03.2021
  • Leaded the OSS /Service Assurance platform development, managing complete SDLC. Team Lead for OSS platform.
  • Responsible for solutioning of automation and transformation needs for customer requirements, RFP/ RFIs
  • Leaded the customer delivery projects, Discovery, Due-Diligence and Automation Blue-printing in client networks

Product Manager, NPI

Tata Communications (TCL)
04.2010 - 06.2016
  • Managed full product lifecycle, from ideation through post-launch support for OSS /BSS Projects including Order Entry, Provisioning, Finance Validation and Assurance Support
  • Coordinated project planning and execution with team members and team leads including Governance Team, Vendor team, Developer teams and Operations group

Senior Subject Matter Expert, OSS Design

Amdocs
01.2009 - 03.2010
  • Responsible for Design of OSS tools, Cramer and OSM products, leading the user requirements, converting to user stories, and testing of developed functionalities end-end
  • Responsible for Integration of OSS domain, handing data modelling, scripting and acceptance testing

Assistant Manager, Back Office Provisioning

Tata Communications (TCL)
07.2005 - 12.2008
  • Leaded the OSS Transformation project - Deployment of Cramer Inventory tool in TCL Operations
  • Managed back-office provisioning tasks for Telecom Services (NPL/IPL/ILL/DWDM)
  • Designing of circuits, inventory resources feasibility and allocation
  • Working with Customer Project managers for RFS of customer service

Education

Bachelor of Technology - Electronics And Communications Engineering

National Institute of Technology
Jalandhar
04.2001 -

High School Diploma -

Don Bosco College
Tura, India
04.2001 -

Skills

Effective team management and guide, working as mentor for various team members

Technology lead - AI/ML, Gen-AI and Automation, SDLC Lifecycle Management

Telecom domain expertise - Transport, IP, SDx, GPON, DWDM, RAN

Automation Due Diligence and Blueprinting expert

Project Management and governance of OSS /BSS platforms

Solution Specialist - Solutioning of automation needs of customer RFP and RFI, demos of OSS tools

Delivery Management - OSS tools and platforms in customer environment

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Accomplishments

An astute, versatile, highly adaptable, and transformational professional with over 19+ years’ experience in Telecom + Software Development and Automation + Product Development: OSS platforms, Network Automation, Zero Touch Assurance, Product Management, Service Fulfillment, IT Service Management, AI/ML Predictive Maintenance, WFM, Inventory tools, Telecom Networking (EMS/NMS) and BSS

Timeline

DGM, Head of Tools and Automation

Tata Communications (TCTS)
04.2021 - Current

Product Manager, Service Assurance

Tata Communications (TCTS)
07.2016 - 03.2021

Product Manager, NPI

Tata Communications (TCL)
04.2010 - 06.2016

Senior Subject Matter Expert, OSS Design

Amdocs
01.2009 - 03.2010

Assistant Manager, Back Office Provisioning

Tata Communications (TCL)
07.2005 - 12.2008

Bachelor of Technology - Electronics And Communications Engineering

National Institute of Technology
04.2001 -

High School Diploma -

Don Bosco College
04.2001 -
Bhola PrasadHead, Tools and Automation