Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
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Bhola Prasad

Bhola Prasad

Head, Tools and Automation
Pune,MH

Summary

Accomplished leader in technology and automation with a proven track record at Tata Communications and Amdocs, spearheading teams of 70+ employees in transforming service assurance platforms through AI/ML and automation. Expert in telecom domain, adept at mentoring teams, and excelling in project delivery and governance, showcasing a blend of technical prowess and effective team management.

Overview

19
19
years of professional experience

Work History

DGM, Head of Tools and Automation

Tata Communications (TCTS)
04.2021 - Current

Heading the Tools & Automation Function in TCTS, leading a team of 70+ employees, from software developers, product managers, business analyst, telecom professionals.

Leading the transformation & automation projects for clients on innovative solutions like AI/ML, Generative AI, Zero touch automation on service assurance platform.

Product Manager, Service Assurance

Tata Communications (TCTS)
07.2016 - 03.2021
  • Leaded the OSS /Service Assurance platform development, managing complete SDLC. Team Lead for OSS platform.
  • Responsible for solutioning of automation and transformation needs for customer requirements, RFP/ RFIs
  • Leaded the customer delivery projects, Discovery, Due-Diligence and Automation Blue-printing in client networks

Product Manager, NPI

Tata Communications (TCL)
04.2010 - 06.2016
  • Managed full product lifecycle, from ideation through post-launch support for OSS /BSS Projects including Order Entry, Provisioning, Finance Validation and Assurance Support
  • Coordinated project planning and execution with team members and team leads including Governance Team, Vendor team, Developer teams and Operations group


Senior Subject Matter Expert, OSS Design

Amdocs
01.2009 - 03.2010
  • Responsible for Design of OSS tools, Cramer and OSM products, leading the user requirements, converting to user stories, and testing of developed functionalities end-end
  • Responsible for Integration of OSS domain, handing data modelling, scripting and acceptance testing

Assistant Manager, Back Office Provisioning

Tata Communications (TCL)
07.2005 - 12.2008
  • Leaded the OSS Transformation project - Deployment of Cramer Inventory tool in TCL Operations
  • Managed back-office provisioning tasks for Telecom Services (NPL/IPL/ILL/DWDM)
  • Designing of circuits, inventory resources feasibility and allocation
  • Working with Customer Project managers for RFS of customer service

Education

Bachelor of Technology - Electronics And Communications Engineering

National Institute of Technology
Jalandhar
04.2001 -

High School Diploma -

Don Bosco College
Tura, India
04.2001 -

Skills

Effective team management and guide, working as mentor for various team members

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Accomplishments

An astute, versatile, highly adaptable, and transformational professional with over 19+ years’ experience in Telecom + Software Development and Automation + Product Development: OSS platforms, Network Automation, Zero Touch Assurance, Product Management, Service Fulfillment, IT Service Management, AI/ML Predictive Maintenance, WFM, Inventory tools, Telecom Networking (EMS/NMS) and BSS

Timeline

DGM, Head of Tools and Automation

Tata Communications (TCTS)
04.2021 - Current

Product Manager, Service Assurance

Tata Communications (TCTS)
07.2016 - 03.2021

Product Manager, NPI

Tata Communications (TCL)
04.2010 - 06.2016

Senior Subject Matter Expert, OSS Design

Amdocs
01.2009 - 03.2010

Assistant Manager, Back Office Provisioning

Tata Communications (TCL)
07.2005 - 12.2008

Bachelor of Technology - Electronics And Communications Engineering

National Institute of Technology
04.2001 -

High School Diploma -

Don Bosco College
04.2001 -
Bhola PrasadHead, Tools and Automation