Accomplished leader in technology and automation with a proven track record at Tata Communications and Amdocs, spearheading teams of 70+ employees in transforming service assurance platforms through AI/ML and automation. Expert in telecom domain, adept at mentoring teams, and excelling in project delivery and governance, showcasing a blend of technical prowess and effective team management.
Heading the Tools & Automation Function in TCTS, leading a team of 70+ employees, from software developers, product managers, business analyst, telecom professionals.
Leading the transformation & automation projects for clients on innovative solutions like AI/ML, Generative AI, Zero touch automation on service assurance platform.
Effective team management and guide, working as mentor for various team members
An astute, versatile, highly adaptable, and transformational professional with over 19+ years’ experience in Telecom + Software Development and Automation + Product Development: OSS platforms, Network Automation, Zero Touch Assurance, Product Management, Service Fulfillment, IT Service Management, AI/ML Predictive Maintenance, WFM, Inventory tools, Telecom Networking (EMS/NMS) and BSS